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Support Manager for Restaurant Services

2 months ago

Cheltenham, Gloucestershire, United Kingdom Halfords Full time £32,136 - £33,207
Role Overview

Embark on a management journey with one of the UK's foremost automotive service providers. This position is designed to enhance your leadership skills while ensuring a premium customer experience in a modernized setting.

Key Responsibilities

As an integral part of the management team, you will collaborate closely with the Centre Manager to foster a productive work environment and drive profitability. Your leadership will guide a dedicated team of approximately 12 members, including a workshop controller, skilled technicians, and customer service advisors, all committed to delivering an exceptional customer journey.

What We Offer

We are dedicated to your professional growth and offer:

  • Average uncapped bonus potential of £7,100 annually, with opportunities for higher earnings.
  • 5-day work week.
  • Incentives through our refer-a-friend program – terms and conditions apply.
  • 6 weeks of annual leave.
  • Exclusive discounts on a wide range of products and services, including groceries, shopping, and leisure activities.
  • Family and friends discount events.
  • Access to a Trade Price Bike and enrollment in the Cycle to Work Scheme.
  • Financial planning assistance via Wagestream, allowing access to up to 30% of your salary in advance.
  • Participation in our Share Save scheme with a 20% discount on shares.
Health and Wellbeing

We prioritize your health with a comprehensive Health Cash Plan, enabling you to access wellness services and reclaim healthcare expenses. Additionally, we provide a Pension Scheme and Life Assurance for your peace of mind.

Qualifications

The ideal candidate will possess:

  • Proven experience in delivering high levels of customer satisfaction through effective management.
  • Ability to coach and train colleagues in real-time.
  • Strong time management skills.
  • A valid driving license.

Join us in shaping the future of automotive services while enjoying a rewarding career with ample opportunities for advancement.