Database Support Specialist

14 hours ago


Worcester, Worcestershire, United Kingdom Futures Full time

Futures is seeking a highly skilled Database Specialist to join our team. As a member of our Specialist Technical Support Team, you will provide technical support to internal and external customers, ensuring the highest level of service in terms of ICT services, specialist applications, and equipment. Your expertise will be essential in supporting Windows Server, VMware, and Database systems, as well as providing application support and network services. You will also be responsible for ensuring the department is offering the best level of service, contributing to an efficient and effective Customer Service, and ensuring a quality end-to-end ICT Service. Key responsibilities include:

* Providing technical support and guidance to internal and external customers
* Supporting Windows Server, VMware, and Database systems
* Providing application support and network services
* Ensuring the department is offering the best level of service

Requirements:

* Application support experience
* Windows Server and VMware experience
* Database support experience
* Network and telephony experience
* M365 Command and Control system experience
* ITIL incident and change management experience

Desirable qualifications include Linux, Azure Virtual Desktop, Omnissa Horizon, Load Balancing, and Monitoring tools experience. If you have a policing background, cyber security experience, or supervisory experience, this would be an added advantage. Project management skills are also highly valued. If you are a motivated and experienced professional looking for a challenging role, please apply.



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