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Life Underwriting Transformation Director

2 months ago

Bournemouth, Bournemouth, United Kingdom Vitality Corporate Services Limited Full time
{"title": "Life Underwriting Transformation Director", "description": "About the Role

We are seeking a highly experienced Life Underwriting Transformation Director to join our team at Vitality Corporate Services Limited. As a key member of our leadership team, you will be responsible for driving transformational change across our underwriting processes.

Key Responsibilities
  • Define and implement a strategy for Life Adviser Service Operations in alignment with our overall business strategy and goals.
  • Provide mentorship, guidance, and professional development opportunities for team members.
  • Create a high-performance culture where people have the freedom and desire to develop and aspire to overachieve.
  • Drive and implement transformational change initiatives to optimize underwriting and service processes.
  • Develop and execute strategies to improve efficiency, accuracy, and customer experience.
  • Oversee the end-to-end underwriting process, from quote to cover, ensuring adherence to underwriting guidelines, risk assessment protocols, and regulatory requirements.
  • Establish Management Information and KPIs, analyze data to determine operational effectiveness and areas for improvement.
  • Engage with internal and external stakeholders to understand needs and deliver exceptional service.
  • Identify and implement innovative solutions to enhance underwriting efficiency and accuracy.
Requirements
  • Evidence of working at senior levels and sales teams.
  • Private Medical, Life, or Insurance experience.
  • Excellent planning and organizational skills.
  • Excellent communication, coaching, and feedback skills.
  • Substantial experience in life underwriting, with at least 5 years in a leadership role.
  • Proven experience in managing transformational change initiatives.
  • Strong understanding of underwriting processes, risk assessment, and regulatory requirements.
  • Evidence of supporting the delivery of large system change, specifically to drive process and customer benefit.
  • Bachelor's degree in Business, Finance, Insurance, or a related field (advanced degree preferred).
  • Ability to think strategically and drive innovation.
What We Offer
  • A bonus that regularly rewards you for your performance.
  • A pension of up to 12% - we will match your contributions up to 6% of your salary.
  • Our award-winning Vitality health insurance.
  • Life Assurance - four times annual salary.
About Us

We are a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. We've been a purpose and values-driven business from day one, long before it became fashionable. Our core purpose is to make people healthier and enhance their lives. We pioneered shared-value insurance, incentivizing people to live healthier, longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people and because we care.

We're committed to diversity and inclusion because it's good for our employees, for our business, and for society. To learn more, please visit our Careers page.

Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more, please visit our Careers page.

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