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Business Continuity Manager
2 months ago
We are seeking a highly skilled Business Continuity Manager to join our team at JP Morgan Chase Bank, National Association. As a key member of our global team, you will play a critical role in strengthening operational resilience and ensuring business continuity.
Key Responsibilities- Establish and Maintain Business Continuity: Develop and maintain proficiency in business continuity to ensure consistency in program execution and confident direction to stakeholders.
- Meet Regulatory Requirements: Meet FBR standards of required content and renewals of HR resiliency documents, such as Business Resiliency Plans (BRP).
- Lead Business Participation: Lead and coordinate business participation and completion of resiliency testing as required by HR objectives and FBR standards.
- Coordinate Resiliency Activities: Coordinate resiliency activities required by local and regional regulatory authorities.
- Identify Opportunities for Improvement: Identify and deliver on opportunities to strengthen resiliency through scrutiny of plans, open communication, and by driving solutions with team members and HR function owners.
- Promote the Resiliency Program: Promote the resiliency program by communicating policy or system changes clearly and concisely, offering additional support as needed.
- Advocate for Business Stakeholders: Advocate for business stakeholders to inform the resiliency program where there are opportunities for improvement.
- Lead Department-Centric Projects: Lead department-centric projects that align with strengths or areas of interest for an opportunity to develop new skills and achieve important team objectives.
- Maintain an Alert Posture: Maintain an alert posture on local, regional, and global crisis incidents identified and communicated by the Global Security Operations Center.
- Bachelor's Degree or Equivalent: Bachelor's degree or equivalent relevant professional experience.
- Relevant Experience: Relevant experience in the financial industry and/or business continuity work experience.
- Detail-Oriented: Detail-oriented with superior project management and organization skills.
- Clear Communication: Clear and concise verbal and written communication to various levels in the organization.
- Flexibility: Flexibility to work well both as an individual and as part of a team.
- Accountability: Attested track record of working to deadlines, delivering results, with accountability and responsibility for independent workload.
- Relationship Building: Relationship building and networking across firm's functions and geographies to expand influence, knowledge, and collaboration with senior leadership.
- Risk and Controls Mindset: Creates and promotes a culture of continuous process improvement with a risk and controls mindset.
- Pressure Situations: Ability to handle pressure situations and lead/assist with crisis management when needed.
- Availability: Must be available to support the business during disruptive events which span weekends and holidays.
- Business Continuity and/or Crisis Management Experience: Business continuity and/or crisis management experience (accreditations are favorable, e.g., Certified Business Continuity Professional (CBCP)).
