Expert Technical Support Specialist

3 weeks ago


Scotland, United Kingdom BYD EUROPE Full time
Job Overview

As a Senior Technical Support Engineer at BYD Europe, you will play a crucial role in ensuring the optimal performance of our Energy Storage Systems. Your expertise will be vital in maintaining high operational standards and providing exceptional support to our clients.

Key Responsibilities:
  • Conduct annual preventative maintenance checks and capacity assessments on Energy Storage Systems.
  • Adhere to safety protocols at all times while performing your duties.
  • Deliver remote diagnostics and telephone support to customers, ensuring timely resolutions.
  • Manage administrative tasks, including timesheet submissions, daily vehicle inspections, and comprehensive job logs detailing issues encountered and solutions implemented during service visits.
  • Diagnose and troubleshoot equipment issues at customer locations.
  • Execute start-up and commissioning services at client sites.
  • Collaborate with the internal system engineering team on product development and project initiatives.
  • Provide valuable insights based on field experiences to enhance product offerings.
  • Facilitate customer training sessions at BYD facilities and on-site as necessary.
Essential Qualifications:
  • Possession of a Registered Electrician Certificate or an equivalent qualification in an electrical or electro-mechanical field.
  • Demonstrated experience in electrical or multi-skilled maintenance roles.
  • A valid UK driving license with a clean record.
  • Proficient in basic IT applications, including word processing, email, spreadsheets, and troubleshooting software.
  • Certification for site safety compliance.

Your contributions will be integral to the success of our operations and the satisfaction of our customers.



  • Scotland, United Kingdom MTrec Technical Careers Full time

    Benefits and Perks.Pension SchemeGenerous Annual Leave + Statutory HolidaysSick Pay (After Qualifying Period)Overtime OpportunitiesCompany Uniform and PPECompany Vehicle and Fuel CardProfessional Tools and EquipmentCompany Laptop and Mobile DeviceCredit Card for Business ExpensesMTrec Technical Careers Opportunity.MTrec Technical Careers is proud to...


  • Scotland, United Kingdom Option One Technologies Full time

    Tier 3 Helpdesk, Support and Endpoint Management Specialist As the Tier 3 Support and Endpoint Management Specialist, you will serve as the highest level of technical support for complex issues and escalations. Your role will involve advanced troubleshooting, system analysis, and strategic planning for helpdesk and endpoint management. Provide...


  • Aberdeen, Scotland, Aberdeenshire, United Kingdom Orion Group Full time

    Staff role with a leading North Sea operator. Aberdeen based.Reporting to the Senior Competence Advisor, the Technical Training Specialist is responsible for defining training expectations, ensuring best in class technical training provision, managing the delivery of TMS services, and supporting the development of technical training solutions for the...


  • Scotland, United Kingdom MTrec Technical Full time

    Compensation and Benefits Package.Generous Annual Leave and Statutory Holidays, Comprehensive Sick Pay Scheme, Overtime Opportunities, Company-Provided Uniform and PPE, Company Vehicle and Fuel Card, Laptop, Mobile Phone, and Tablet, Credit Card for Business Expenses, Pension Scheme for Retirement Security.MTrec Technical's New Opportunity.MTrec Technical is...


  • Scotland, United Kingdom Rise Technical Recruitment Limited Full time

    Job DescriptionCompany OverviewRise Technical Recruitment Limited is a leading provider of technical recruitment services, specializing in placing skilled tradespeople in various industries.Job SummaryWe are seeking an experienced Tradesperson with general site maintenance skills to join our team. As a Tradesperson - Site Maintenance Specialist, you will be...


  • Scotland, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary:Rise Technical Recruitment Limited is seeking a highly motivated and experienced Field Installation Specialist to join our team. As a Field Installation Specialist, you will be responsible for installing and maintaining hygiene and wet room equipment at various commercial and residential sites across the UK.Key Responsibilities:Travel to customer...

  • Policy Expert

    1 day ago


    Scotland, United Kingdom NTU International AS Full time

    Job Title: Policy Expert - Road Safety SpecialistJob Summary:NTU International A/S is seeking a highly skilled Policy Expert - Road Safety Specialist to join our team. As a key member of our international consortium, you will play a crucial role in helping improve road safety in Africa through the production of better data and capacitation on...

  • Policy Expert

    1 day ago


    Scotland, United Kingdom NTU International AS Full time

    Job Title: Policy Expert - Road Safety SpecialistJob Summary:NTU International A/S is seeking a highly skilled Policy Expert - Road Safety Specialist to join our team. As a key member of our international consortium, you will play a crucial role in helping improve road safety in Africa through the production of better data and capacitation on...


  • Scotland, United Kingdom Cammach Bryant Full time

    POSITION SUMMARYThis position is dedicated to supporting the Asset Management and Offshore Survey teams in overseeing all ICT operations and related tasks, with a strong emphasis on the upkeep, planning, and effective use of ICT survey and positioning assets, as well as third-party equipment. The role will report directly to the local ICT Manager.KEY...


  • Scotland, United Kingdom Rise Technical Recruitment Limited Full time

    Job DescriptionJob Title: Field Service Engineer - Heavy Mechanical SpecialistCompany: Rise Technical Recruitment LimitedJob Type: Full-timeLocation: Home-based, travelling to clients in the UKJob Description:We are seeking a highly skilled Field Service Engineer - Heavy Mechanical Specialist to join our team. As a Field Service Engineer, you will be...


  • Scotland, United Kingdom Rise Technical Recruitment Limited Full time

    Job DescriptionJob Title: Field Service Engineer - Heavy Mechanical SpecialistCompany: Rise Technical Recruitment LimitedJob Type: Full-timeLocation: Home-based, travelling to clients in the UKJob Description:We are seeking a highly skilled Field Service Engineer - Heavy Mechanical Specialist to join our team. As a Field Service Engineer, you will be...

  • Marine Engineer

    1 day ago


    Scotland, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled Marine Engineer with an electrical background to join our team at Rise Technical Recruitment Limited. As a key member of our team, you will be responsible for providing technical expertise and support to our clients in the marine industry.Key ResponsibilitiesProviding technical guidance and support to clients on...

  • Marine Engineer

    3 days ago


    Scotland, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled Marine Engineer with an electrical background to join our team at Rise Technical Recruitment Limited. As a key member of our team, you will be responsible for providing technical expertise and support to our clients in the marine industry.Key ResponsibilitiesProviding technical guidance and support to clients on...


  • Scotland, United Kingdom Rise Technical Recruitment Limited Full time

    Water Quality Assurance SpecialistRise Technical Recruitment Limited is seeking a highly skilled Water Quality Assurance Specialist to join our team in a field-based position covering Scotland. As a key member of our team, you will be responsible for ensuring the quality of water supplies across the region.About the Role:Field-based position covering...


  • Scotland, United Kingdom Rise Technical Recruitment Limited Full time

    Water Quality Assurance SpecialistRise Technical Recruitment Limited is seeking a highly skilled Water Quality Assurance Specialist to join our team in a field-based position covering Scotland. As a key member of our team, you will be responsible for ensuring the quality of water supplies across the region.About the Role:Field-based position covering...


  • Scotland, United Kingdom Rise Technical Recruitment Full time

    Solicitor - Training into Renewable Energy Central Belt Area - Hybrid Working Salary Negotiable (DOE) + Hybrid Working + Discretionary Bonus + Health Cover + More Excellent opportunity for a qualified solicitor coming from a commercial property background who is now looking to take the next step in their career by joining a leading legal firm who are...


  • Scotland, United Kingdom Lucid Connect Ltd Full time

    Job Title: Senior Information Technology Support EngineerCompany: Lucid Connect LtdJob Type: Permanent or 3-Month Contract with a view to go permanentLocation: UK Wide, Mainly Scotland & North EnglandJob Summary:We are seeking a highly skilled and experienced Senior IT Support Specialist to join our team at Lucid Connect Ltd. As a Senior IT Support...


  • Scotland, United Kingdom Lucid Connect Ltd Full time

    Job Title: Senior Information Technology Support EngineerCompany: Lucid Connect LtdJob Type: Permanent or 3-Month Contract with a view to go permanentLocation: UK Wide, Mainly Scotland & North EnglandJob Summary:We are seeking a highly skilled and experienced Senior IT Support Specialist to join our team at Lucid Connect Ltd. As a Senior IT Support...


  • scotland, United Kingdom Rise Technical Recruitment Full time

    Solicitor - Training into Renewable Energy Central Belt Area - Hybrid Working Salary Negotiable (DOE) + Hybrid Working + Discretionary Bonus + Health Cover + More Excellent opportunity for a qualified solicitor coming from a commercial property background who is now looking to take the next step in their career by joining a leading legal firm who are...


  • Scotland, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking a highly skilled Mechanical CAD Engineer to join our team at Rise Technical Recruitment Limited. As a leading Renewable Energy business, we are involved in highly complex and technically engaging projects that require specialist and valuable training.Key ResponsibilitiesDesign and develop mechanical systems using CAD...