Freight Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Freight Administrator to join our team at HR GO. As a key member of our logistics team, you will be responsible for coordinating the collection of customer orders with freight agents and providing information to customers organizing their own freight collection.

Key Responsibilities:

• Timely handling of booking customer order collections with designated freight agents on web portals, according to agreed shipping arrangements
• Providing information to customers to allow their own organization of freight
• Create accurate shipping documentation with correct shipping terms and dates
• Monitor collections and deliveries and work with CS Team Leader to follow up any delays
• Maintain accurate company records relating to shipping
• Update freight portals with customer data as required
• Assist with shipping enquiries from freight agents and customers

Requirements:

• Previous experience working in Logistics
• Excellent IT skills
• Good working knowledge of ERP systems, especially customer service modules
• Excellent communication skills across email, telephone and video conference
• High attention to detail
• Ability to build strong customer relationships over telephone and/or email

What We Offer:

As a Freight Administrator at HR GO, you will have the opportunity to work in a dynamic and fast-paced environment, with a team that is passionate about delivering exceptional customer service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.