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Senior Infrastructure Engineer

2 months ago

Hereford, Herefordshire, United Kingdom Leidos Full time
Job Title: 3rd Line Engineer

Job Summary:

We are seeking a highly skilled and experienced 3rd Line Engineer to join our team at Leidos. As a 3rd Line Engineer, you will be responsible for providing advanced technical support and solutions to our customers. You will work closely with our 1st and 2nd line teams to resolve complex technical issues and provide expert advice on infrastructure and technology solutions.

Key Responsibilities:

  • Provide advanced technical support and solutions to customers
  • Work closely with 1st and 2nd line teams to resolve complex technical issues
  • Provide expert advice on infrastructure and technology solutions
  • Contribute to the creation and maintenance of technical documentation
  • Handle escalated issues from 1st and 2nd line support
  • Investigate and resolve advanced hardware and software problems
  • Manage system upgrades, installations, and configurations

Requirements:

  • Strong knowledge of Windows Server environments, including OS build, AD, DNS, DHCP, and GPO
  • Excellent Linux system administration skills, including Ubuntu and CentOS
  • Good knowledge of TCP/IP and networking technologies, including load balancing and firewalls
  • Good knowledge of Microsoft stack technologies, including SharePoint, Skype for Business/Teams, MS SQL, and MS System Centre
  • Excellent analysis and problem-solving skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Access to cutting-edge technology and tools

About Leidos:

Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. We are passionate about customer success, united as a team, and inspired to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.