Team Leader

2 months ago

Salisbury, Wiltshire, United Kingdom Salisbury NHS Foundation Trust Full time
Job Summary

The Portering and Post Room Services department at Salisbury NHS Foundation Trust is seeking a talented and experienced Team Leader to deliver an exceptional customer experience. The successful candidate will be responsible for leading a team to provide an efficient and patient-focused portering service across the Trust.

Main Responsibilities
  • Lead a team of porters to ensure the efficient movement of patients, samples, and medical records across the Trust.
  • Support and direct staff in the Portering and Post Room Services department to achieve high standards of customer service.
  • Work alongside staff at operational level to ensure the smooth running of the portering service.
  • Maximize the performance and productivity of the team in line with Trust expectations.
  • Support the development and training of staff to enhance their skills and knowledge.
Requirements
  • Significant experience dealing with the public in a diverse, fast-moving, customer-oriented organization.
  • Full UK driving license.
  • Minimum of one year's experience of leading a team.
  • Excellent communication skills.
  • Ability to assess, instruct, and train staff.
  • Ability to work on own initiative in decision-making.
  • Good leadership skills.
About Us

Salisbury NHS Foundation Trust is an innovative hospital with a proud heritage and over 250 years of experience behind us. We are driven to deliver an outstanding experience for everyone and have been well-regarded for the quality of care and treatment we provide for our patients and staff.

We are an acute Trust, rated 'Good' by the CQC, with a track record of high performance providing regional and super-regional specialist services. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We offer a range of benefits, including access to NHS discounts, paid holiday, and a generous pension scheme.

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