Current jobs related to IT Technical Support Specialist - Southampton, Southampton - Next Power Solution


  • Southampton, Southampton, United Kingdom Spectrum It Recruitment Limited Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking an experienced Technical Support Specialist to join our team at Spectrum IT Recruitment Limited. As a Technical Support Specialist, you will be responsible for providing technical support to external customers, resolving incidents, problems, and requests in a timely and efficient manner.Key...


  • Southampton, Southampton, United Kingdom WHD Consulting Ltd. Full time

    Job Title: Technical Support SpecialistAt WHD Consulting Ltd., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our global customers. Your primary duties will include monitoring group email queues, responding to customer issues, and...


  • Southampton, Southampton, United Kingdom Rise Technical Recruitment Limited Full time

    Job DescriptionWe are seeking a skilled Technical Catering Specialist to join our team at Rise Technical Recruitment Limited. As a Field Service Engineer, you will be responsible for providing specialist training and overtime while covering a local area.Key Responsibilities:Providing technical support and training to clients in the commercial catering...


  • Southampton, Southampton, United Kingdom Lloyds Register Full time

    About the RoleLloyd's Register is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and guidance to internal and external clients.Key ResponsibilitiesProvide technical support and guidance to internal and external clientsConduct assessments and...


  • Southampton, Southampton, United Kingdom Lloyds Register Full time

    About the RoleLloyd's Register is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and guidance to internal and external clients.Key ResponsibilitiesProvide technical support and guidance to internal and external clientsConduct assessments and...


  • Southampton, Southampton, United Kingdom Lloyd's Register Group Full time

    Job Title: Service/Technical Support AssistantJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Lloyd's Register Group. As a Technical Support Specialist, you will be responsible for providing technical support and advice to internal and external clients, ensuring that our services are delivered to the highest...


  • Southampton, Southampton, United Kingdom Endeavour Recruitment Solutions Full time

    Job Summary:Endeavour Recruitment Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting services to clients via phone,...


  • Southampton, Southampton, United Kingdom Endeavour Recruitment Solutions Full time

    Job Summary:Endeavour Recruitment Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting services to clients via phone,...


  • Southampton, Southampton, United Kingdom Rise Technical Recruitment Full time £35,000 - £45,000

    Job Summary:As a Technical Field Service Specialist with Rise Technical Recruitment, you will be responsible for the installation, repair, and maintenance of state-of-the-art equipment in a commercial catering environment. This role requires a hands-on engineer with a strong background in commercial catering or a similar field, seeking specialist training...


  • Southampton, Southampton, United Kingdom Lloyds Register Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Lloyd's Register. As a Technical Support Specialist, you will be responsible for providing technical support and advice to internal and external clients, ensuring that our services are delivered to the highest standards.Key ResponsibilitiesProvide technical support...


  • Southampton, Southampton, United Kingdom Lloyds Register Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Lloyd's Register. As a Technical Support Specialist, you will be responsible for providing technical support and advice to internal and external clients, ensuring that our services are delivered to the highest standards.Key ResponsibilitiesProvide technical support...


  • Southampton, Southampton, United Kingdom Spectrum IT Recruitment (South) Ltd Full time

    We are seeking a skilled 2nd Line Support Engineer to join our team at Spectrum IT Recruitment (South) Ltd.This is a Full time office-based role where you will provide technical support in the shape of incidents, problems, and requests for external customers.To be successful, you will need to be comfortable working as an individual and be happy to be based...


  • Southampton, Southampton, United Kingdom Lloyd's Register Group Full time

    Job Title: Service/Technical Support AssistantAbout the Role:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Lloyd's Register Group. As a Technical Support Specialist, you will be responsible for providing technical support and advice to internal and external clients, ensuring that our services are delivered...


  • Southampton, Southampton, United Kingdom Lloyd's Register Group Full time

    Job Title: Service/Technical Support AssistantAbout the Role:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Lloyd's Register Group. As a Technical Support Specialist, you will be responsible for providing technical support and advice to internal and external clients, ensuring that our services are delivered...


  • Southampton, Southampton, United Kingdom Umbrella Functional Consulting & Support Team Full time

    About The RoleWe are actively building diverse teams and welcome applications from everyone.Job SummaryAs a Distributed Support Engineer, you will be responsible for providing technical support to our clients, including repair, diagnosis, and replacement of PC's, Laptops, Printers, Servers, and retail equipment.Key ResponsibilitiesPerform desk-side support...


  • Southampton, Southampton, United Kingdom Umbrella Functional Consulting & Support Team Full time

    About The RoleWe are actively building diverse teams and welcome applications from everyone.Job SummaryAs a Distributed Support Engineer, you will be responsible for providing technical support to our clients, including repair, diagnosis, and replacement of PC's, Laptops, Printers, Servers, and retail equipment.Key ResponsibilitiesPerform desk-side support...


  • Southampton, Southampton, United Kingdom https:www.energyjobline.comsitemap Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at a fast-growing technology company. As a Second Line Engineer, you will provide exceptional technical support to our expanding customer base, resolving issues and collaborating with other teams to enhance service delivery.Key Responsibilities:Providing technical support to...


  • Southampton, Southampton, United Kingdom Endeavour Recruitment Solutions Full time

    Are you looking for a challenging career opportunity in the IT sector? Our client, a leading provider of technology solutions, is seeking a Technical Support Specialist to join their team in Southampton. The successful candidate will be responsible for providing first-line technical support to customers, resolving issues and improving customer...


  • Southampton, Southampton, United Kingdom Lloyd's Register Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Lloyd's Register. As a key member of our Fleet Services department, you will be responsible for providing technical support and advice to internal and external clients.Key ResponsibilitiesPerform assessments and provide specialist advice for service delivery,...


  • Southampton, Southampton, United Kingdom Lloyd's Register Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Lloyd's Register. As a key member of our Fleet Services department, you will be responsible for providing technical support and advice to internal and external clients.Key ResponsibilitiesPerform assessments and provide specialist advice for service delivery,...

IT Technical Support Specialist

2 months ago


Southampton, Southampton, United Kingdom Next Power Solution Full time

About Next Power Solution

We are a leading new energy sector player dedicated to providing innovative energy management solutions for both residential and commercial needs. Our company is committed to delivering high-quality products and services that meet the evolving demands of the industry.

Job Overview

We are seeking a highly skilled and experienced IT Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing technical assistance to our customers and sales colleagues, ensuring that they receive the best possible support and service.

Key Responsibilities

  • Provide technical support for our products and services, offering pre-sales and post-sales services to customers and sales colleagues.
  • Assist customers and sales colleagues through on-site visits, technical discussions, and other means to resolve technical issues.
  • Conduct product and technical training for our colleagues and customers, both online and offline.
  • Stay up-to-date with industry trends, analyze competitor information, and identify areas for improvement in our products and services.
  • Support product promotion, marketing activities, exhibitions, and refine marketing materials for our products.
  • Handle major issues and customer complaints, driving issue resolution and continuous improvement.
  • Contribute to the development of technical documents and regularly update various technical resources.

Requirements

  • Bachelor's degree or above in Electrical Engineering, Power Electronics, or related fields.
  • 2-5 years of relevant work experience in the new energy sector, with a strong understanding of storage battery and hybrid inverter technology.
  • Proficiency in office software and CAD.
  • Strong communication and coordination skills, with the ability to find solutions to complex problems.
  • Clear logical thinking, openness to learning new things, and ability to work under pressure.

What We Offer

  • Competitive salary with a success-based variable pay scheme.
  • Opportunities for career development and growth within our fast-growing organization.
  • A dynamic and international work environment with a global team.
  • A comprehensive benefits package, including company pension, free parking, and company events.

Work Schedule

  • Full-time position, Monday to Friday.

Experience

  • 2 years of experience in the new energy related industries.

Work Location

  • In-person work location.