Lead Care Support Specialist

3 weeks ago


Sutton Coldfield, Birmingham, United Kingdom Active Care Group Full time

Join one of the UK's leading independent organizations in neuro and mental health support. With a workforce exceeding 4000 individuals, we offer a variety of roles suitable for everyone, regardless of prior experience.

We invite you to become a Lead Care Support Specialist within our dedicated team.

At our facility, we specialize in providing care for adults with profound and multiple learning disabilities (PMLD) in a supportive residential environment. Our mission is to ensure that every individual we assist feels secure, content, and empowered, enabling them to lead fulfilling lives.

Your Role:

This position operates on a rotational schedule, including work every other weekend.

  • Full-time commitment
  • 42 hours per week

Your Responsibilities:

  • Oversee the daily operations of the service
  • Manage staff effectively
  • Maintain accurate records
  • Conduct data entry tasks
  • Assist with support worker duties as needed to bolster the team

Active Care Group is an Equal Opportunities Employer. Due to the nature of this role, we are specifically seeking female candidates for the Senior Support Worker position.

Qualifications and Skills:

  • A genuine passion for caregiving
  • Preferred: At least 1 year of experience in the Health and Social Care sector
  • Preferred: Level 3 NVQ or QCF Diploma in Health & Social Care or a willingness to pursue this qualification
  • Exceptional interpersonal abilities
  • Strong communication skills
  • Capability to work collaboratively and independently
  • Proven leadership qualities

We are committed to ensuring that individuals with disabilities receive appropriate accommodations to participate in the application process or interviews, and to perform essential job functions. As a Disability Confident committed employer, we uphold this commitment.

What We Offer:

  • 25 days of annual leave plus bank holidays
  • Birthday leave
  • Access to the Active Learning Hub for a variety of e-learning and in-person training opportunities
  • Active Reward App providing discounts and savings on your weekly shopping
  • Complimentary 24-hour confidential Employee Assistance Programme Helpline & App for support with legal, health, well-being, relationship, and consumer advice
  • A Nest Personal Pension plan
  • Opportunity to enroll in a Medicash Health Plan for you and your family, offering savings on everyday health essentials
  • Recognition of outstanding Active Behaviours through the Active Awards program
  • Enhanced sick leave and maternity pay benefits
  • Refer a Friend Scheme with potential earnings of up to £1000 for successful referrals
  • Support and guidance from our qualified clinical and business leadership teams to help you advance your career with Active Care Group


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