Restaurant Operations Manager

7 days ago


Dorking, Surrey, United Kingdom Crafted Pubs Full time

Company Overview

Crafted Pubs is a collection of premium establishments that embody the individuality, quirk, warmth, and charm of an independent business.

Job Summary

We are seeking an experienced professional to join our team as an Assistant General Manager. As a key member of our management team, you will work closely with the General Manager to lead, motivate, and inspire our team to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities

  • Team Leadership
    • Engage, inspire, coach, empower, and connect with all team members to ensure they can perform at their best.
    • Set standards and expectations to drive excellence in customer service and sales performance.
  • Sales and Revenue Growth
    • Support the General Manager to maximize all sales opportunities and drive revenue growth.
    • Deliver against agreed sales and volume targets, and profit and loss accounts.
  • Operations and Logistics
    • Understand the operations of a large, food-focused establishment and have previous experience in a similar role.

What We Offer

  • A competitive salary and pension contribution.
  • The opportunity to further your career across our well-known brands.
  • Discounts on food and drink at our establishments.
  • A free employee assistance program.
  • Discounts at our Greene King Inns and hotels.
  • A refer-a-friend scheme.
  • Retail discounts.


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