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Sales Consultant

2 months ago


Sunderland, Sunderland, United Kingdom CastleView Group Full time

**About the Role**

We are seeking a highly motivated and confident Sales Advisor to join our team at CastleView Group. As a Sales Advisor, you will play a crucial role in enhancing our customers' digital lives by discussing the right products and services for them.

**Key Responsibilities**

  • Handle all inbound and outbound calls to ensure effective, accurate, and timely resolution of customer queries.
  • Capture data from calls to assist the management team in producing reports.
  • Discuss and recommend products and services that meet our customers' needs.
  • Work closely with the management team to achieve sales targets and improve customer satisfaction.

**What We Offer**

  • A competitive hourly rate of £12.05, rising to £12.34 after 9 months, plus uncapped commission.
  • A comprehensive training program to support your career development.
  • A range of benefits, including discounts on EE and BT products, season ticket travel loan, and optional private healthcare and dental.
  • Opportunities for career advancement and professional growth.

**Requirements**

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong problem-solving and analytical skills.
  • Ability to work effectively in a team and build strong relationships with customers and colleagues.