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Assistant Manager

2 months ago

Henley on Thames, Oxfordshire, United Kingdom Baxendale Mason Ltd Full time

Job Summary:

We are seeking an experienced and skilled Assistant Manager to lead our front of house team at Baxendale Mason Ltd's gastro pub with rooms. As a key member of our management team, you will be responsible for ensuring exceptional customer service, managing staff, and driving sales growth.

Key Responsibilities:

  • Manage and motivate the front of house team to deliver outstanding customer service and achieve sales targets.
  • Develop and implement effective training programs to enhance staff skills and knowledge.
  • Monitor and control labor costs, inventory, and other operational expenses.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.
  • Manage room bookings and ensure guest comfort and satisfaction.
  • Contribute to the development and implementation of marketing strategies to drive sales and revenue growth.

Requirements:

  • Proven experience in a similar role within the hospitality industry.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong knowledge of customer service principles and practices.
  • Ability to analyze data and make informed business decisions.

What We Offer:

  • A competitive salary of £35,000, negotiable for the right candidate.
  • Live-in accommodation.
  • Opportunities for career growth and professional development.