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Claims Handler

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom Davies Group Full time
{"Job Title: Liability Claims Handler

Job Summary:

Davies is seeking an experienced Liability Claims Handler to join our Casualty team. The successful candidate will provide a quality claims service, handle claims proactively, and ensure compliance with legal timescales and client SLAs.

Key Responsibilities:

  • To establish if cover is in place for the claim
  • To record all claims on the digital claims-handling system and ensure that all MI data is consistently and accurately recorded
  • To investigate claims either directly via desktop, or by instructing loss adjusters
  • To make decisions on liability
  • To negotiate claim settlements
  • To ensure compliance with all legal timescales and client SLAs
  • To build relationships with external clients and stakeholders
  • To attend client claim review meetings as required

Requirements:

  • Liability Claims Handling experience
  • A professional and adaptable communication style
  • Efficient administrative skills
  • Strong numeracy, literacy, and IT skills
  • A proactive attitude and enthusiastic approach
  • An excellent customer service manner
  • The ability to work as part of a team
  • A willingness to take individual responsibility
  • The capability to adapt and be flexible
  • Experience of policy wording and terms and conditions, indemnity processes, modern claims practice, the Civil Procedure Rules, MOJ protocols, current case law, and personal injury valuation and negotiations

Why Davies?

At Davies, people are at the heart of everything we do. We value and support our employees, offering excellent benefits, including a generous holiday allowance, professional growth opportunities, and a rewards platform with discounts at over 800 retailers.

What We Offer:

  • Exclusive Rewards Platform
  • Generous Holiday Allowance
  • Professional Growth Opportunities

Apply Now:

If you are a motivated and experienced Liability Claims Handler looking for a new challenge, please submit your application.