Team Leader

3 days ago

Paisley, Renfrewshire, United Kingdom Costa Coffee Full time

About the Role

We're seeking a talented Team Leader to join our Costa Coffee team in Glasgow Braehead Drive Thru. As a Barista Maestro, you'll be responsible for leading shifts, training new team members, and driving high standards in customer service and coffee quality.

Key Responsibilities

  • Lead shifts and support colleagues in delivering exceptional customer experiences
  • Train and accredit new Baristas to ensure they meet our high standards
  • Develop and implement strategies to drive sales and improve customer satisfaction
  • Collaborate with the team to maintain a clean and safe store environment
  • Stay up-to-date with new recipes and ranges, and share knowledge with the team

What We Offer

We're proud to offer a range of benefits to our team members, including:

  • Competitive hourly rate, rising with training
  • Free handmade drinks and 50% discount on food and bottled drinks while on shift
  • Costa Coffee Retirement Plan, with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
  • Cycle to Work Scheme, with huge savings on bikes and accessories
  • Share Incentive Plan – giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme, with up to 10% matched contributions
  • Shoes for Crews – Costa's discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app, with instant cashback and savings at a range of retailers

About Us

At Costa Coffee, we're passionate about delivering great experiences to our customers, communities, and people. We believe in Passion, Warmth, Trust, and Courage, and we're committed to creating a culture where everyone feels included and valued.

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