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Mortgage Administration Specialist

2 months ago

Leeds, Leeds, United Kingdom BDM Recruitment Full time
About the Role

We are seeking a highly motivated Mortgage Administrator to provide essential support to our client's mortgage and protection advisor team. As a Mortgage Administrator, you will play a crucial role in ensuring the smooth and efficient processing of mortgage applications while maintaining exceptional customer service standards.

Key Responsibilities
  • Collaborate effectively with the mortgage administration team to ensure seamless administrative support.
  • Scrutinise new business cases from mortgage brokers and mortgage advisors to guarantee compliance with FCA rules and regulations.
  • Engage with both new and existing clients, liaising with mortgage lenders, surveyors, and retailers.
  • Ensure meticulous documentation management, ensuring all materials are compliant, accurate, and properly filed.
  • Proactively chase and obtain outstanding information to uphold impeccable customer service standards.
  • Support the mortgage application process from start to finish, including document gathering, verification, and tracking progress.
  • Provide administrative support to mortgage advisors, including diary management, appointment scheduling, and preparing client presentations.
  • Contribute to the efficiency of the department by implementing and improving administrative processes.
Essential Skills and Experience
  • Prior experience in mortgage administration is preferred, but candidates with strong administrative backgrounds from other sectors will be considered.
  • GCSE or equivalent in English and Maths.
  • Exceptional attention to detail with a high degree of accuracy.
  • Proficiency in Microsoft Office Suite.
  • Stellar verbal and written communication capabilities.
  • Ability to thrive in a dynamic, fast-paced environment.
  • Strong organisational and time management skills.
  • A proactive and problem-solving approach.
  • Excellent customer service skills.
What's on Offer
  • Competitive salary range: £22,000 - £24,000 basic salary.
  • Attractive benefits package including a pension scheme, income protection, 25 days' holiday entitlement, and a bonus scheme with an On-Target Earnings (OTE) of £25,000.
  • Comprehensive training and development opportunities to enhance your mortgage administration skills.
  • The chance to join a supportive and collaborative team within a leading recruitment agency.