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Visitor Experience and Retail Assistant
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Oxford, Oxfordshire, United Kingdom University of Oxford Full timeAbout the RoleThe Bodleian Libraries are seeking a Visitor Experience and Retail Assistant to join their dynamic team. As a key member of the Visitor Experience & Retail departments, you will be responsible for generating income and profit for the Bodleian Libraries through on-site sales of tour tickets and merchandise. You will interact with visitors from a...
Front of House Visitor Ambassador
2 months ago
Are you a driven individual who is passionate about sharing knowledge and history with others? The Bodleian Libraries at the University of Oxford is seeking an enthusiastic and customer-focused team player to join our Front of House team as a Visitor Host.
This role involves delivering exceptional customer service to a diverse range of visitors, providing engaging and informative guided tours, and promoting the Bodleian's public offers. You will work in a fast-paced environment, moving between different service points and lifting lightweight equipment.
We are looking for someone who can communicate clearly and confidently with visitors of all ages and nationalities. If you have experience working in a customer-focused environment and are passionate about delivering a world-class service, we would love to hear from you.
About You
We are looking for someone who is able to work confidently under pressure, has excellent communication skills, and is able to relate to visitors from diverse backgrounds.
What We Offer
As an employer, we genuinely care about our employees' wellbeing and offer a range of benefits, including an excellent contributory pension scheme, 38 days of annual leave, and a comprehensive range of childcare services. We also offer family leave schemes, a cycle loan scheme, and discounted bus travel and Season Ticket travel loans.
More information about our benefits can be found at Diversity.
