Project Operations Coordinator

4 weeks ago


Harrogate, North Yorkshire, United Kingdom Piksel Group Full time

Piksel Group – Project Coordinator

DIVISION: Connectivity

JOB LOCATION: Remote/Hybrid

REPORTS TO: Senior Management

Piksel Group is a prominent managed service provider with a comprehensive suite of solutions encompassing Connectivity, Cloud, and Collaboration, crafted and executed by our adept teams from our robust, UK-based infrastructure.

With a strong revenue base and a dedicated workforce, Piksel Group serves a diverse clientele across the UK.

As the IT landscape continuously evolves, Piksel Group is designed to address modern IT challenges by offering a wide range of services including application support, collaboration tools, infrastructure management, network solutions, and IT security.

Job Overview:
The Project Coordinator role is pivotal in facilitating the team’s ability to deliver essential support functions that ensure the successful execution of projects and programs.
The Project Coordinator will manage daily administrative project tasks, including data entry, governance, and reporting, as required by project teams and managers. You will play a crucial role in the project delivery process.

Responsibilities:
Duties will encompass, but are not limited to, the following: Customer Satisfaction: You will ensure the precise execution of project support processes that empower our teams to meet customer expectations, fostering trust and reliability. Delivery & Administration: You will oversee the creation and updating of configuration items, work orders, and essential business applications, supporting project managers and teams as necessary. Initiate & Plan: You will coordinate with sales teams to gather necessary information for order completion and manage shipping duties to ensure timely delivery. Communication: You will be responsible for timely updates to internal applications and third-party tools, ensuring all stakeholders are informed and operational efficiency is maintained. Data Management & Reporting: You will generate standard and ad-hoc reports, collaborating with stakeholders to meet reporting needs. Wellbeing: You will assess workloads and provide support to colleagues as needed. Personal Development & Innovation: You will identify opportunities for personal growth and contribute to broader business initiatives. Person Specification:
The ideal candidate will be a motivated and enthusiastic individual, dedicated to achieving exceptional results, possessing the following skills and attributes: Strong verbal communication skills with the ability to engage effectively at all levels. Customer-focused mindset. Professional demeanor with a positive and confident attitude. Highly self-driven and able to work under pressure. Committed to delivering high-quality outcomes. Excellent attention to detail and organizational skills. Proficient in Office 365 applications. Experience in data entry and management. Familiarity with reporting tools. Working Hours:
Standard working hours are Monday to Friday with flexibility required based on role demands.

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