Personal Shopping Consultant

1 month ago

Manchester, United Kingdom Selfridges Full time

Job Title: Personal Shopping Consultant

About the Role

We are seeking a highly skilled and experienced Personal Shopping Consultant to join our team at Selfridges. As a Personal Shopping Consultant, you will be responsible for delivering exceptional customer service to our high-end clients, providing personalized shopping experiences, and driving sales and revenue growth.

Key Responsibilities

  • Nurture and develop relationships with high-net-worth clients to generate new business opportunities
  • Recognize and capitalize on potential events and occasions to further expand our client base
  • Develop and implement plans to drive productivity, sales, and profit across own bought and concession businesses
  • Partner with key stakeholders to deliver exceptional customer experiences and promote our products and services
  • Act as an ambassador for Selfridges Personal Shopping, representing our brand in public and store events
  • Monitor customer service satisfaction and spend, suggesting improvements to stay ahead of competitors

Requirements

  • Reputable personal shopper with an established client base
  • Collaborative and flexible team player
  • Detail-oriented and well-informed about store events and services
  • Excellent communication and interpersonal skills
  • Commercially astute and responsive to customer needs and market trends

What We Offer

As a Personal Shopping Consultant at Selfridges, you will have the opportunity to work with high-end clients, develop your skills and expertise, and be part of a dynamic and supportive team. If you are a motivated and experienced personal shopper looking for a new challenge, we encourage you to apply for this exciting opportunity.

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