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Senior Personal Shopping Expert

2 months ago

Manchester, United Kingdom Selfridges Full time
Personal Shopping Consultant Role

As a Personal Shopping Consultant at Selfridges, you will be responsible for delivering exceptional service to our discerning customers. Your primary goal will be to nurture and develop relationships with high-potential clients, focusing on international, high-net-worth individuals.

Key responsibilities include:

  1. Developing and executing client engagement strategies to drive sales and revenue growth.
  2. Partnering with key stakeholders to deliver exceptional customer experiences at store events and commercial opportunities.
  3. Representing Selfridges Personal Shopping as an ambassador, promoting our brand and services to internal and external audiences.
  4. Providing expert guidance to clients on our services, including Personal Shopping, Elfridges, and Stylist appointments.
  5. Maintaining high standards of customer care, responding to client inquiries, and ensuring seamless delivery and alteration processes.
  6. Collaborating with various departments to deliver exceptional service and standards.

As a Personal Shopping Consultant, you will be an integral part of our team, working closely with colleagues to deliver an extraordinary customer experience. If you have a passion for luxury retail and a drive to succeed, we encourage you to apply for this exciting opportunity.