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Transportation Coordinator
2 months ago
We are seeking a skilled Transport Planner to coordinate and plan transportation activities for efficient delivery of goods and services.
Key Responsibilities:- Allocate work to couriers in a fair and transparent manner.
- Take bookings accurately and advise clients of our services.
- Implement and maintain Service Level Agreements.
- Proactively inform clients and fellow employees of any delays or issues.
- Ensure fleet size is sufficient to service clients during peak periods.
- Monitor jobs through to POD and completion.
- Perform other duties as instructed by Operations manager or directors.
- Manage and exceed customer expectations.
- Communicate clearly with clients, couriers, and suppliers.
- Be highly organized and have previous controlling experience.
- Have good geographical knowledge and excellent punctuality and attendance.
- Have previous transport industry experience and be able to act on your own initiative.
- Be computer literate.
Hours will be between 6am and 7pm, Monday to Friday, with out-of-hours phone duties on a rota basis, including weekends.