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Senior Business Systems Analyst
2 months ago
About the Role:
eGrove Systems is seeking a highly skilled Senior Business Systems Analyst to lead projects related to computerized document creation workflows, interfaces, and storage for criminal and civil systems, including the Criminal and Rap Back Information System (CRIS) project.
Key Responsibilities:
- Perform complex business analysis and technical tasks such as project planning, process improvement, writing requirements, system design, data analysis, interface analysis, and system rollout.
- Lead the overall review, analysis, and evaluation of current business systems.
- Analyze, recommend, and implement process improvements.
- Create and evaluate user requirements and system needs.
- Elicit requirements using various elicitation techniques such as brainstorming, data mining, document analysis, and interviews with users.
- Produce requirements artifacts such as field definition matrix, business rules, interface requirements.
- Perform gap analysis on existing requirements in conjunction with current business needs.
- Contribute to and drive a collaborative effort to support organizational change management.
- Facilitate risk analysis.
- Participate in the creation and subsequent reviews of project test plans.
- Lead all final user acceptance efforts with business stakeholders.
- Define roles and access rights needed for applications.
- Represent eGrove Systems' interests with vendors and collaborate with them to help meet project needs.
- Create training materials and provide end-user training.
Requirements:
- Experience developing DocuSign eSignature forms and workflows, including experience customizing form behaviors using JavaScript.
- Strong leadership skills, strong organization, administrative, analytical, problem-solving, and interpersonal skills.
- Self-motivated and able to develop rapport and positive working relationships with coworkers and the agency at large.
- Proficient in Organizational Change Management.
- Prior experience implementing cloud-hosted Software-as-a-Service (SaaS) solutions.
- Understanding of business analysis concepts such as identifying and interpreting risk assessments.
- Ability to produce requirement-related artifacts such as test cases, requirements traceability matrix, business rules, interface requirements, use cases, activity diagrams, error validations, and role-based system profiles.
- Ability to manage security access and user profile management.
- Ability to work collaboratively with various groups within eGrove Systems and eGrove Systems' vendors to ensure requirements are vetted and documented.
- Ability to analyze functional/non-functional system requirements.
- Ability to reengineer business processes.
- Ability to identify how new applications and business processes will integrate with or replace existing business processes.
- Excellent communication skills in English and the ability to communicate with internal customers in non-technical terms.
- Proficient with Microsoft Products (Word, Excel, Visio, PowerPoint).
- Proficient in creating business and system requirements.
Preferred Qualifications:
- Experience working on criminal justice projects.
