Business Systems Analyst
3 weeks ago
Job Summary:
eGrove Systems is seeking a highly skilled Business Analyst 4 to lead projects related to computerized document creation workflows interfaces and storage for criminal and civil systems, including the CRIS project.
Key Responsibilities:
- Perform complex business analysis and technical tasks such as project planning, process improvement, writing requirements, system design, data analysis, interface analysis, and system rollout.
- Lead the overall review, analysis, and evaluation of current business systems, analyzing, recommending, and implementing process improvements.
- Create and evaluate user requirements and system needs, eliciting requirements using various elicitation techniques such as brainstorming, data mining, document analysis, and interviews with users.
- Produce requirements artifacts such as field definition matrices, business rules, interface requirements, and perform gap analysis on existing requirements in conjunction with current business needs.
- Contribute to and drive a collaborative effort to support organizational change management, facilitating risk analysis, participating in the creation and subsequent reviews of project test plans, and leading all final user acceptance efforts with business stakeholders.
- Define roles and access rights needed for applications, representing VSP's interests with vendors, and collaborating with them to help meet project needs, creating training materials, and providing end-user training.
Requirements:
- Experience developing DocuSign eSignature forms and workflows, including experience customizing form behaviors using JavaScript.
- Strong leadership skills, strong organization, administrative, analytical, problem-solving, and interpersonal skills.
- Self-motivated and able to develop rapport and positive working relationships with coworkers and the agency at large.
- Proficient in organizational change management, prior experience implementing cloud-hosted Software-as-a-Service (SaaS) solutions, and an understanding of business analysis concepts such as identifying and interpreting risk assessments.
- Ability to produce requirement-related artifacts such as test cases, requirements traceability matrices, business rules, interface requirements, use cases, activity diagrams, error validations, and role-based system profiles.
- Ability to manage security access and user profile management, work collaboratively with various groups within VSP and VSP vendors to ensure requirements are vetted and documented, analyze functional/non-functional system requirements, reengineer business processes, identify how new applications and business processes will integrate with or replace existing business processes, and possess excellent communication skills in English and the ability to communicate with internal customers in non-technical terms.
- Proficient with Microsoft Products (Word, Excel, Visio, PowerPoint) and proficient in creating business and system requirements.
Preferred Qualifications:
- Experience working on criminal justice projects.
Work Environment:
The incumbent must work full-time onsite at VSP headquarters in North Chesterfield.
About eGrove Systems:
eGrove Systems is a high-profiled IT Solution provider to a wide clientele across the country. Our solutions include e-commerce customization, mobile app development, digital marketing, and website optimization. We are always on the lookout for the right talents to join our team.
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