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Senior Business Systems Analyst
2 months ago
We are seeking a highly skilled Senior Business Systems Analyst to lead projects related to computerized document creation workflows, interfaces, and storage for criminal and civil systems, including the CRIS project.
Key Responsibilities:- Perform complex business analysis and technical tasks such as project planning, process improvement, writing requirements, system design, data analysis, interface analysis, and system rollout.
- Lead the overall review, analysis, and evaluation of current business systems.
- Analyze, recommend, and implement process improvements.
- Create and evaluate user requirements and system needs.
- Elicit requirements using various elicitation techniques such as brainstorming, data mining, document analysis, and interviews with users.
- Produce requirements artifacts such as field definition matrix, business rules, interface requirements.
- Perform gap analysis on existing requirements in conjunction with current business needs.
- Contribute to and drive a collaborative effort to support organizational change management.
- Facilitate risk analysis.
- Participate in the creation and subsequent reviews of project test plans.
- Lead all final user acceptance efforts with business stakeholders.
- Define roles and access rights needed for applications.
- Represent VSP's interests with vendors and collaborate with them to help meet project needs.
- Create training materials and provide end-user training.
- 5 years of experience developing DocuSign eSignature forms and workflows, including experience customizing form behaviors using JavaScript.
- Strong organization, administrative, analytical problem-solving, and interpersonal skills.
- Self-motivated and able to develop rapport and positive working relationships with coworkers and the agency at large.
- Proficient in Organizational Change Management.
- Experience implementing cloud-hosted Software As A Service (SaaS) solutions.
- Understanding of business analysis concepts such as identifying and interpreting risk assessments.
- Able to produce requirement-related artifacts such as test cases, requirements traceability matrix, business rules interface requirements, use cases.
- Able to manage security access and user profile management.
- Able to work collaboratively with various groups within VSP and VSP vendors to ensure requirements are vetted and documented.
- Able to analyze functional/non-functional system requirements.
- Able to reengineer business processes.
- Able to identify how new applications and business processes will integrate with or replace existing business processes.
- Possess excellent communication skills in English and the ability to communicate with internal customers in non-technical terms.
- Be proficient with Microsoft Products (Word, Excel, Visio, PowerPoint) and be proficient in creating business and system requirements.
- 5 years of experience working on criminal justice projects.
We are an E-Verified Company.
