Account Manager

4 weeks ago


Esher, Surrey, United Kingdom Healix Full time
Job Overview

We are seeking a highly skilled Account Manager to join our team at Healix Health. The successful candidate will be responsible for maintaining and developing existing accounts, as well as building effective working relationships with our intermediary partners.

The ideal candidate will have excellent account management skills, with a proven track record of delivering results. They will be capable of hands-on problem-solving, with the ability to generate ideas and solutions. A motivated and hardworking individual with the ability to stimulate and foster healthy relationships is essential for this role.

Key Responsibilities
  • Manage, maintain, and develop Healthcare Trust accounts.
  • Build effective working relationships with our intermediary partners.
  • Develop relationships with clients and intermediaries to generate new income for Healix.
  • Oversee and project-manage the renewal process for clients, ensuring all internal and external stakeholders are involved and aware of requirements.
  • Retain and develop healthy relationships with all external account owners.
  • Ensure an excellent commercial knowledge of client businesses and sectors.
  • Present capabilities to clients, through direct communication, virtual and face-to-face meetings, telephone calls, and emails, representing Healix at industry events, conferences, and trade shows.
Requirements
  • Excellent account management skills with a proven track record of delivering results.
  • Capable of hands-on problem-solving, with the ability to generate ideas and solutions.
  • Motivated and hardworking with the ability to stimulate and foster healthy relationships.
About Healix

We offer UK employee healthcare benefits, and travel, medical, and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that's a cancer diagnosis, a need for medical assistance when they're far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we'll pull them out and bring them home.

We're coordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel, and medical coordinators and security experts make sure that your people will be looked after, whatever happens, supported by technology designed to help individuals, not slot them into a predetermined solution.

We work with governments, broadcasters, NGOs, international corporations, major insurers, and more. No two clients are the same: we adapt our services to their needs.

More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don't use scripts, and we don't time calls. We never lose sight of the fact that we're dealing with real people.

Company Culture

Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.

Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that's personal enough to care.

Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit.


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