Customer Service Representative
2 weeks ago
Job Summary
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at LAH Property Marketing. As a key member of our front-of-house reception team, you will be responsible for delivering exceptional customer service and creating engaging experiences for our tenants and visitors.
Key Responsibilities
- Visitor Management: Warmly greet visitors, manage deliveries, and ensure a positive first impression of our building.
- Administrative Support: Handle general administration tasks, including data entry, filing, and other duties as required.
- Event Planning: Develop and promote events and activities for the building, working collaboratively with local businesses to enhance tenant experiences.
- Communication: Create newsletters to keep tenants informed, and collaborate with stakeholders to ensure effective communication.
- Building Operations: Manage building contractors, ensure safety standards are met, and maintain a clean and welcoming environment.
Requirements
- Customer Service Skills: Positive attitude, excellent communication skills, and the ability to multitask and work well in a team.
- Administrative Experience: Proficient in Microsoft Office and social media management, with experience in customer service, marketing, or sales.
- Flexibility: Ability to adapt to changing priorities and work in a fast-paced environment.
About Us
LAH Property Marketing specializes in providing exceptional front-of-house reception and on-site marketing services for commercial properties nationwide. We prioritize creating a positive and welcoming environment for all tenants and visitors.
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