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Dining Service Professional
2 months ago
About the Role:
We are seeking a skilled and enthusiastic Waiter to join our team at Individual Restaurants. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.
Key Responsibilities:
- Take customers' orders and ensure that the company's standards are met by offering recommendations and consistently exceeding customer expectations.
- Ensure that a friendly, efficient, courteous, and consistent service is provided at all times.
- Understand your responsibilities in maintaining Company standards of food safety, health and safety, and fire safety.
- Have the highest standards of personal grooming, appearance, and posture.
- Carry out any jobs or duties as dictated by the management team.
- Have full knowledge of all food and beverage menus.
- Promote sales opportunities.
Requirements:
- A passion and energy for people skills and flair for delivering excellent customer service.
- Must be very friendly and professional in approach.
- The highest standards of personal grooming, appearance, and posture.
- At least one year's experience in hospitality.
Benefits:
- 30% off your total food and drink bill at any of our restaurants, any time.
- Access to up to 40% of your earned wages, savings, and financial wellbeing tools through our partners at Wagestream.
- Opportunity to develop and achieve industry-recognised qualifications through our apprenticeship programme.
- Competitive rates of pay – we pay the best to get the best.
- Career paths, progression, and training through our in-house training Academy.
- 3% employer pension contribution.
- 10% off at Iceland Foods.
- 100% of gratuity and service distributed to the restaurant team.
About Us:
Individual Restaurants are one of the UK's leading privately owned restaurant groups with 30 upmarket Italian and Grill restaurants in central London, major UK cities, affluent towns, and their suburbs. Our collection includes Piccolino, Riva Blu, Piccolo, and our iconic Bar & Grills.
We are key players in the premium-casual dining market with a stellar reputation as one of the best companies to be part of in our industry.
Our amazing restaurants offer excellent quality of food and service in beautiful stylish restaurants. We aim to be the best Italian or Grill restaurant in town and to beat our guests' expectations each and every time they visit.
