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Client Support Specialist
2 months ago
Position Overview
As a Support Coordinator, you will play a crucial role in enhancing the lives of our clients. Your work will focus on empowering individuals with complex needs to develop essential skills for independent living.
Key Responsibilities
- Facilitating the onboarding process for new clients in their residences.
- Guiding clients in managing their tenancies and preparing for a future of autonomy.
- Conducting risk evaluations, formulating support strategies, and performing regular assessments.
- Engaging with clients through scheduled support sessions as part of our achievement program.
- Providing meaningful interactions with clients, ensuring ample time for collaboration with team members.
Your Contribution
- A genuine passion for supporting clients in achieving their fullest potential.
- Experience in developing personalized support plans and assisting colleagues in their implementation.
- Proficiency in coordinating and evaluating client referrals.
- The ability to work independently, maintain composure under pressure, and demonstrate resilience.
- A valid vehicle for business use, with mileage reimbursement provided.
Team Dynamics
You will collaborate with a dedicated team of managers who are deeply committed to our mission. Together, we strive to assist our clients in reaching their goals.
Work Schedule
- Flexible working hours, with a requirement to meet client needs throughout the week.
- Proficiency in utilizing technology for updating support plans and engaging in online training.
- Completion of an Enhanced DBS check, which will be covered by the organization.
Inclusive Environment
We celebrate diversity and encourage all team members to be their authentic selves. Our internal networks support a culture of inclusivity.
Benefits
- Generous leave policy, including options for additional time off and volunteering.
- Health cash plan covering various medical expenses.
- Access to numerous discounts on everyday purchases.
- Opportunities for career advancement within the organization.
- Comprehensive support for employee well-being.
Explore More
For further details about the role and the organization, please refer to our official channels.
