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Field Engineer

2 months ago

Guildford, Surrey, United Kingdom Humnize Full time
About the Role

We are seeking a skilled Field Engineer to join our team at Humnize. As a Field Engineer, you will be responsible for installing and maintaining EPOS hardware and kiosks for our clients in the Quick Service Restaurant (QSR) industry.

Key Responsibilities
  • Field Maintenance/Installation: You will be the go-to expert for installing and maintaining EPOS hardware and kiosks, ensuring seamless transactions, inventory management, and customer engagement.
  • Data Cabling: You will be responsible for 1st and 2nd fix data cabling, ensuring reliable connectivity and functionality at every site.
  • Software Skills: You will apply your basic software knowledge to troubleshoot and resolve issues on-site, ensuring minimal disruption to our clients' customers.
  • Power Tools: You will confidently operate tools like grinders, impact drivers, and SDS drills to get the job done efficiently and safely.
What We're Looking For
  • Experience: A background in retail or QSR is a plus, but if you have the drive and a can-do attitude, we are ready to train you up.
  • Technical Experience: EPOS hardware and kiosks, Data Cabling (Cat5, Cat6), Fiber Cabling, Patch Paneling, Switches, Comms, Units, and Routers.
  • Certification: CSCS/ECS cardholder preferred.
  • Flexibility: You will be ready and willing to travel, work away from home, and tackle overnight shifts when necessary.
  • Problem-Solver: You will be quick thinking and adaptable, thriving under pressure and loving a good challenge.
Why Join Humnize?
  • Innovation at the Core: With over two decades of experience, we are not just a service provider but a technology partner that prioritizes innovation. You will be working in a forward-thinking environment that encourages creativity and continuous improvement.
  • Comprehensive Support: As part of a team dedicated to delivering excellent customer service, you will have access to cutting-edge tools, ongoing training, and a support network that ensures you're equipped to meet and exceed client expectations.
  • Diverse Opportunities: Our diverse client base and range of projects mean that no two days are the same. You will have the chance to work on exciting projects across the UK, contributing to solutions that make a real difference in the QSR, Hospitality, and Retail sectors.
  • People-Centered Culture: We believe in empowering our employees, providing opportunities for personal and professional growth, and fostering a culture of collaboration and respect.
Working Hours and Benefits

Core hours are 8 hour shifts between 6am and 7pm. Overtime and Night shifts will also be available with some overnight travel needed. We offer a competitive salary, company van, fuel card, company tools, expense card, Screwfix card, and 25 days holiday plus bank holidays.