Current jobs related to Customer Support Specialist - London, Greater London - ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

  • Customer Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:ABR Talent is a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with 'growth engine' roles such as Customer Success, Sales, Account Management and Support.The Opportunity:As a Customer Support Specialist, you will work closely with the wider client management team to ensure client queries, issues and difficulties...

  • Customer Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the Role:We are seeking a skilled Customer Support Specialist to join our growing team at ABR Talent. As a Customer Support Specialist, you will be responsible for managing inbound client user queries through a helpdesk solution, assessing and resolving queries, or working with escalation points to ensure resolution.Key Responsibilities:Manage client...

  • Customer Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    The Company:ABR Talent is a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with 'growth engine' roles such as Customer Success, Sales, Account Management and Support.The Opportunity:As a Customer Support Administrator, you will work closely with the wider client management team to ensure client queries, issues and...

  • Customer Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the Role:We are seeking a highly skilled Customer Support Administrator to join our growing customer-facing team. As a key member of our client management team, you will be responsible for ensuring client queries, issues, and difficulties are logged, investigated, and resolved promptly.Key Responsibilities:Handle end-user support queries and provide...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer support team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...

  • Customer Service Resource Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...

  • Customer Service Resource Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    3 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer service team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on target.Key Responsibilities:Manage the Field Service...

  • Customer Service Resource Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...

  • Support and Guidance Specialist

    2 weeks ago

    London, Greater London, United Kingdom Evolve Housing + Support Full time

    About the RoleWe are seeking a dedicated and compassionate Support and Guidance Specialist to join our team at Evolve Housing + Support. As a Support and Guidance Specialist, you will play a vital role in supporting vulnerable young people in our care, helping them to develop the skills and confidence they need to live independently.Key...

  • Customer Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Team Jobs Full time

    {"h1": "Customer Support Specialist", "p": "We are seeking a highly skilled Customer Support Specialist to join our dynamic team at Team Jobs. As a Customer Support Specialist, you will be responsible for providing exceptional support to our clients via social media, live chat, and email. Your key responsibilities will include: * Acting as a brand...

  • Customer Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Team Jobs Full time

    {"h1": "Customer Support Specialist", "p": "We are seeking a highly skilled Customer Support Specialist to join our dynamic team at Team Jobs. As a Customer Support Specialist, you will be responsible for providing exceptional support to our clients via social media, live chat, and email. Your key responsibilities will include: * Acting as a brand...

  • Customer Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Talent Systems Full time

    Job Title: Support SpecialistJob Summary:We are seeking a highly skilled and customer-focused Support Specialist to join our UK Talent Systems Support team. As a Support Specialist, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring a positive experience for our users.Key...

  • Customer Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Talent Systems Full time

    Job Title: Support SpecialistJob Summary:We are seeking a highly skilled and customer-focused Support Specialist to join our UK Talent Systems Support team. As a Support Specialist, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring a positive experience for our users.Key...

  • Customer Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Talent Systems Full time

    Job Title: Support SpecialistJob Summary:We are seeking a highly skilled and customer-focused Support Specialist to join our UK Talent Systems Support team. As a Support Specialist, you will be responsible for providing exceptional support to our customers, resolving technical issues, and ensuring a positive experience for our users.Key...

Customer Support Specialist

2 months ago

London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time
About the Role:

We are seeking a skilled Customer Support Representative to join our growing team at ABR Talent, a specialist recruitment partner supporting start-up and scale-up SaaS businesses. As a key member of our customer-facing team, you will work closely with the wider client management team to ensure client queries, issues, and difficulties are logged, investigated, and resolved promptly.

As a Customer Support Representative, you will be responsible for managing inbound client user queries through a helpdesk solution, assessing and resolving queries, or working with escalation points to ensure resolution. You will work with varied issues across a diverse solution, requiring a switched-on problem-solving approach.

The ideal candidate will have prior experience in a B2B client support role within a software solution, strong interpersonal skills, and the ability to work closely with other internal stakeholders and clients. A degree education is also required.

About the Opportunity:

  • A base salary up to £30k
  • Flexible hybrid working (1x a week – London)
  • Private medical and dental insurance
  • Lifestyle discounts subscription
  • Life assurance
  • Annual wellbeing allowance
  • Volunteering days

We offer a comprehensive benefits package and a dynamic work environment that supports career growth and development. If you are looking to grow your career in the SaaS industry, we encourage you to apply.