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Client Accounts Manager

2 months ago

London, Greater London, United Kingdom Dexters Estate Agents Full time

**Job Summary**

We are seeking a highly skilled and organized Client Accounts Manager to join our team at Dexters Estate Agents. As a key member of our finance department, you will be responsible for managing the financial accounts for our landlords and tenants.

**Key Responsibilities:**

  • Process tenant rent payments to landlords and deal with payment issues or queries from landlords or tenants.
  • Process contractor payments.
  • Deal with account queries from landlords, tenants, and contractors.
  • Receive invoices and block management communication and sort and scan as necessary.
  • Preparing invoices as required.
  • Reconciliation of Clients Accounts.
  • Processing and paying tenants deposit refunds.
  • Producing landlord and tenant statements as required.
  • Chasing of rent, starting rent insurance claims, and managing legal evictions.
  • Managing the utilities for the properties and paying bills due in the landlord's name for vacant periods.
  • Recharging communal utility bills to the tenants.
  • Processing landlords' terms and conditions and ensuring landlords are correctly set up.
  • Ensuring landlords non-resident landlord status is correctly listed.
  • Assist internal departments with client account queries.
  • Bank Reconciliation.

**Requirements:**

  • Knowledge of IT systems such as Microsoft Word, Excel, and Outlook.
  • Knowledge of the property industry an advantage.
  • Strong communication and interpersonal skills.
  • Trustworthy and genuine persona.
  • Able to work in a fast-paced and stressful environment.
  • Excellent communicator, verbally, written, and face to face, with a smart, cheerful, and professional appearance.
  • Strong time management skills and ability to prioritize work.