Customer Service Representative
2 months ago
About Us
Furniture Village is a leading family-run business that values its employees and provides a supportive work environment.
Job Summary
We are seeking a talented and committed Customer Care Advisor to join our Customer Care Team. As a Customer Care Advisor, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities
- Provide high-quality customer service and support through various communication channels.
- Handle customer inquiries and resolve issues in a professional and timely manner.
- Work collaboratively with the team to achieve customer satisfaction and loyalty.
- Participate in ongoing training and development to improve customer service skills and knowledge.
What We Offer
- A market-leading salary and benefits package.
- The opportunity to develop and grow with the business.
- Generous staff sale discounts at Furniture Village.
- A supportive and inclusive work environment.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively as part of a team.
What We're Looking For
We are looking for a customer-focused individual who is passionate about delivering exceptional customer service. If you have a positive attitude, excellent communication skills, and a willingness to learn and grow, we would love to hear from you.
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