Customer Account Manager

2 weeks ago

London, Greater London, United Kingdom Huntress Full time
{"h1": "Customer Account Manager", "p": "We are seeking a skilled Customer Account Manager to join our team at Huntress Search Ltd. As a key member of our commercial utilities team, you will be responsible for managing a portfolio of clients, developing relationships, and ensuring their ongoing satisfaction.

Key responsibilities include: ", "ul": [{"li": "Managing the commercial relationship with existing agents"}, {"li": "Calculating quotations for gas and liaising with agents and customers"}, {"li": "Building long-term relationships with agents"}, {"li": "Entering account information"}, {"li": "Arranging site visits for meter-related queries and gas emergencies"}, {"li": "Answering the telephone and resolving customer queries, also by email"}, {"li": "Performing other administrative duties as assigned to support other Account Managers"}], "h2": "Requirements", "ul": [{"li": "Previous Account Management/Customer/Admin experience in the Utilities industry"}, {"li": "Proficient in Microsoft Office, including Microsoft Excel"}, {"li": "Graduate educated preferred"}, {"li": "Excellent verbal and written communication skills"}, {"li": "Quick to learn new software and adaptable to changing roles and responsibilities"}, {"li": "Must be within easy commuting distance to Acton/Park Royal"}], "h2": "Benefits", "ul": [{"li": "Pension contribution - 3% of basic from the company"}, {"li": "Free parking"}, {"li": "Holidays 20 + bank holidays"}, {"li": "Small gym downstairs"}, {"li": "Up to a 10% bonus annual bonus based on own performance"}, {"li": "Yearly salary reviews"}]

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