Head of Operations

1 week ago


Dinnington, Rotherham, United Kingdom Safetykleen Full time

About Us

Safetykleen is a leading provider of specialized services to businesses, with a strong focus on environmental sustainability and customer satisfaction.

Job Summary

We are seeking a highly skilled and innovative leader to join our team as the Head of Contact Centre. As a key member of our operations team, you will be responsible for driving continuous improvement initiatives across our organization.

Key Responsibilities

  • Lead initiatives to enhance machine performance, reliability, and safety, while integrating new technologies and ensuring alignment with industry standards.
  • Foster innovation, oversee R&D projects, and introduce cutting-edge solutions and best practices.
  • Develop and implement process improvements to increase efficiency and reduce costs.
  • Collaborate with cross-functional teams to drive business growth and customer satisfaction.
  • Provide leadership and guidance to team members to ensure successful project delivery.

What We Offer

  • 30 days holiday plus Bank Holidays.
  • ~4% Contributory Pension scheme.
  • ~ Family Life assurance of 3 times life cover salary.
  • ~ Private healthcare scheme from day 1.
  • ~ Enhanced maternity and paternity pay.
  • ~ Corporate discount scheme focussed on your wellbeing, including discounted Virgin Active Gym membership.
  • ~ Discount and cashback at many retailers.
  • ~ Cycle to work scheme.
  • ~ Employee Assistance Program with 24/7 confidential helpline support for employees.
  • ~ Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment.
  • ~ Employee recognition program.
  • ~ Employee referral scheme.

Requirements

  • Proven experience in engineering management, with a focus on machine design and continuous improvement.
  • Excellent analytical, problem-solving, and project management skills.
  • Strong leadership and communication skills, with the ability to motivate and guide team members.

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