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Head of Operations

2 months ago

Dinnington, Rotherham, United Kingdom Safetykleen Full time
About the Role

We are seeking a highly skilled and innovative leader to join our team at Safetykleen as the Head of Contact Centre. As a key member of our organization, you will be responsible for leading our efforts in continuous improvement of machine design, cost reduction, efficiency enhancement, customer value optimization, and innovation across machine design and working procedures.

Key Responsibilities
  • Lead initiatives to enhance machine performance, reliability, and safety, while integrating new technologies and ensuring alignment with industry standards.
  • Foster innovation, oversee R&D projects, and introduce cutting-edge solutions and best practices.
  • Develop and implement process improvements to increase efficiency and reduce costs.
  • Collaborate with cross-functional teams to drive business growth and customer satisfaction.
  • Provide leadership and guidance to team members to achieve business objectives.
What We Offer
  • 30 days holiday plus Bank Holidays.
  • ~4% Contributory Pension scheme.
  • ~ Family Life assurance of 3 times life cover salary.
  • ~ Private healthcare scheme from day 1.
  • ~ Enhanced maternity and paternity pay.
  • ~ Corporate discount scheme focussed on your wellbeing, including discounted Virgin Active Gym membership.
  • ~ Discount and cashback at many retailers.
  • ~ Cycle to work scheme.
  • ~ Employee Assistance Program with 24/7 confidential helpline support for employees.
  • ~ Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment.
  • ~ Employee recognition program.
  • ~ Employee referral scheme.
  • ~ We provide support and access to a range of internal and external courses to help and progress your career with us.
Requirements
  • Proven experience in engineering management, with a focus on machine design and continuous improvement.
  • Excellent analytical, problem-solving, and project management skills.
  • Strong leadership and communication skills.
  • Ability to work collaboratively with cross-functional teams.
  • Knowledge of industry standards and best practices.