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Men's Grooming Salon Supervisor

3 months ago

London, Greater London, United Kingdom Alfred Dunhill Full time

Barbering Services

  • Delivering exceptional hair cutting and styling for men, along with providing top-notch wet shaves that align with industry standards.
  • Ensuring that clients receive personalized, discreet, and confidential attention throughout their visit.
  • Complying with health, safety, and hygiene regulations consistently.

Sales Leadership & Operational Excellence

  • Establishing, tracking, and enhancing sales KPIs to achieve business objectives.
  • Promoting the range of barbering services while surpassing client expectations.
  • Refreshing and enhancing service offerings to cater to client needs.

Client Relationship Management

  • Fostering brand loyalty among clients and driving external engagement to the barbershop.
  • Evaluating and refining services based on customer feedback.
  • Coordinating events aimed at boosting client retention and attracting new clientele.

Team Leadership

  • Overseeing, mentoring, and nurturing a team of barbers.
  • Inspiring the team through effective leadership practices.
  • Conducting thorough recruitment and selection processes.

We seek individuals who excel in a high-end, creative atmosphere and exhibit entrepreneurial spirit.

Education and Qualifications

  • Completion of A-Level education or equivalent qualifications.
  • Preferred qualifications in the barbering industry.
  • Extensive experience in a luxury barbering or salon environment.

Candidates should possess a comprehensive background in barbering, a keen understanding of the luxury market, experience with high-profile clients, and a proven track record in a sales-oriented setting.