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Customer Experience Specialist

2 months ago

Belfast, United Kingdom Sofology Full time

About Sofology

Sofology is a leading retailer of high-quality sofas and furniture, dedicated to providing exceptional customer experiences.

Your Role

As a Sofologist in store, you will be responsible for partnering with customers to understand their needs and preferences, and providing personalized recommendations to help them find their dream sofa.

Key Responsibilities

  • Provide exceptional customer service and support to customers in-store
  • Build strong relationships with customers to understand their needs and preferences
  • Offer personalized recommendations and solutions to meet customer needs
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience

What We Offer

Sofology offers a dynamic and supportive work environment, with opportunities for career growth and development. As a Sofologist, you will have access to comprehensive training and development programs, as well as a competitive salary and benefits package.