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Technical Administrator

2 months ago

Lichfield, United Kingdom Options Resourcing Ltd Full time

Are you a detail-oriented technical administrator with a passion for diverse tasks? Do you have a background in the automotive sector? If so, this opportunity may align with your career aspirations.

Our client, a prominent player in the automotive industry, is seeking a Technical Support Assistant to enhance their existing Research & Development team. This role primarily takes place in an office setting, with occasional off-site responsibilities.


Benefits:
  • Standard working hours: Monday to Friday, 9:00 AM to 5:00 PM
  • Complimentary on-site parking
  • Comprehensive training provided
  • 23 days of annual leave plus public holidays
  • Company pension scheme

Key Responsibilities:
  • Support project timelines and deliverables
  • Act as a technical liaison between manufacturing facilities and clients
  • Develop specifications for project initiatives
  • Contribute to research and development for new projects
  • Prepare written briefs for project updates
  • Conduct site visits to oversee project progress as necessary
  • Assist with the installation of prototypes and new products across various vehicle types
  • Create specification sheets and user instructions, including capturing images and recording technical details
  • Deliver both internal and external technical training as needed
  • Facilitate customer handovers with operational instructions
  • Provide technical support to both internal teams and external clients during product installations
  • Assess and enhance customer support based on feedback and inquiries
  • Manage vehicle and product application guides, ensuring updates align with new vehicle launches

Required Experience and Skills:
  • Exceptional customer service abilities
  • Strong attention to detail
  • Proficient in Microsoft Office Suite
  • Ability to work independently and take initiative
  • Excellent communication skills
  • Strong organizational and time management capabilities
  • Ability to collaborate effectively with colleagues, management, and external partners