Technical Services Officer

6 months ago


Lichfield, United Kingdom Agrial Fresh Produce Full time

**Job Summary**

We have an exciting opportunity for a Technical Services Officer to join our team at Florette in Lichfield. Your main role will be to support the Technical/Quality department, ensuring that all legislative, industry codes of practice and customer requirements in respect of the quality and food safety are clearly written into the site QMS. You'll ensure that all systems and spreadsheets are maintained and kept up to date, and will be responsible for ensuring that day-to-day customer queries and complaints are dealt with. You'll be organised and professional, HACCP and Food Safety trained, and able to manage your own workload under your own initiative.

Working hours: Monday - Friday 08:00 - 17:00

**About Us**

Florette is one of three UK food manufacturing factories owned by the French co-operative group, Agrial. Agrial has operations across 18 regions, with 280 farming outlets and 5 different divisions, which comprise Beverage, Dairy, Meat, Fresh Produce & Agricultural operations; it’s not just about lettuce As well as the 3 factories we also have a farming operation - Agrial Fresh Farms. All UK sites operate under the name of Agrial Fresh Produce Limited and fall under Agrial's vegetable division.

The business is more recognisable in the UK by its Florette salad brand and we are now one of the UK’s leading producers in the industry. Under the Florette brand, our site processes and distributes pre-packed, ready to eat fresh salad bags to well-known retailers in the UK. We have a recipe for success through our EPIC values and working together as one team.

**Main Responsibilities**
- Maintain the QMS and its compliance to BRC and customer requirements.
- Maintain administration of QMS - ensure documents are controlled, updated and amended as required and all matrices are updated.
- Complete monthly KPI reporting and trending - complaints, CSR reporting, Floreale cloud, CFA data, maintain technical notice board, trend micro results, depot rejections etc and complete any other technical reports as required.
- Deputise for the Technical Services Team Leader and other technical team members as required.
- Write and manage all product/production/equipment specifications and ensure customer online specification systems are up to date.
- Maintain the approved supplier list and supplier accreditation.
- Conduct supplier of services reviews and monitors supplier performance.

**Skills and Experience Required**
- HACCP Level 2
- Food Safety Level 2
- Strong IT Skills (Excel, Word, Powerpoint)
- Strong written and verbal communication skills, with excellent attention to detail
- Good interpersonal skills. Able to operate effectively within a team dealing with multiple stakeholders

**What You Will Get In Return**

A competitive basic salary and inclusion in our annual bonus scheme along with a range of employee benefits you’d expect from a market leading business, including:

- Life Assurance - three times your basic salary paid to your nominated beneficiary.
- Access to our Employee Assistance Programme: providing a Remote GP service along with a 24/7 helpline for financial, legal, medical and life issues.
- A flexible & competitive annual leave entitlement that increases with service and offers an option to purchase additional holiday.
- Personalised training and development.
- Employee discount and salary finance schemes.
- Recognition awards, an annual volunteering day and a free staff transport service*

*Free Staff Transport Service covering: Lichfield, Tamworth, Burton on Trent, Cannock, Rugeley, Burntwood.

**Next Steps**

It’s an exciting time to join our business We’re growing and looking for positive and innovative people to join our growing, professional team. If you have the skills and experience we are looking for, and want a new challenge in a company experiencing growth and success we would love for you to join us on our journey

Note to recruitment agencies: this role is being handled by the company HR team and no agency contact is required.

Agrial Fresh Produce Ltd is an Equal Opportunities employer. In addition, as part of Responsible Recruitment, Agrial Fresh Produce Ltd believes in the Employer Pay Principle. No worker should pay for a job - the costs of recruitment should be borne not by the worker but by the employer.

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Work Location: In person

Reference ID: 225868INDL



  • Lichfield, Staffordshire, United Kingdom We Manage Jobs(WMJobs) Full time

    Key ResponsibilitiesThe successful candidate will be responsible for:Providing technical support for planning applications and related tasksEnsuring efficient data management and database inputtingCollaborating with colleagues to achieve collective goalsSalary: £25,584 - £27,711 (Band E)

  • Technical Officer

    7 months ago


    Lichfield, United Kingdom Lichfield District Council Full time

    Job Introduction We’re LWMTS, a company wholly owned by Lichfield District Council. A local authority in the Heart of England that provides local services to over 100,000 residents. Our District is a beautiful place to live and work, with its historic city centre which has the impressive Lichfield Cathedral and is the birthplace of Samuel Johnson. Our...


  • Lichfield, United Kingdom Staffordshire County Council Full time

    Job Introduction Staffordshire County Council is one of the largest local authorities in the UK with an ambitious vision to help Staffordshire's economy grow, so that everyone has the opportunity of a good job and good prospects in a beautiful, safe, accessible, vibrant, cultural, prosperous, business friendly and sustainable county. The County Council is...

  • Office Administrator

    6 months ago


    Lichfield, United Kingdom Pipe Testing Services Ltd Full time

    Office Administrator for a busy Construction company **Responsibilities**: - Perform general clerical duties, including data entry, photocopying, scanning, and filing. - Manage and maintain office supplies and inventory. - Assist with bookkeeping tasks using Xero software. - Coordinate and schedule appointments and meetings. - Answer phone calls, take...

  • Office Administrator

    7 months ago


    Lichfield, United Kingdom Pipe Testing Services Ltd Full time

    Office Administrator for a busy Construction company **Responsibilities**: - Perform general clerical duties, including data entry, photocopying, scanning, and filing. - Manage and maintain office supplies and inventory. - Assist with bookkeeping tasks using Xero software. - Coordinate and schedule appointments and meetings. - Answer phone calls, take...


  • Lichfield, United Kingdom Regional Recruitment Services Full time

    Job Title: PLC Engineer Location: Lichfield Salary: £50000 Shift: 40 hours per week, with flexibility around standard office hours Type: Permanent Placement Start Date: Immediate We are hiring for a PLC Engineer to take on the automation and optimization of machinery and equipment.This is a dynamic industrial environment, where you'll play a crucial role in...


  • Lichfield, United Kingdom Lichfield West Midlands Traded Services Full time

    We’re Lichfield District Council. A local authority in the Heart of England that provides local services to over 100,000 residents. Our District is a beautiful place to live and work, with its historic city centre which has the impressive Lichfield Cathedral and is the birthplace of Samuel Johnson. Our organisation is ambitious, innovative and highly...


  • Lichfield, United Kingdom Pipe Testing Services Ltd Full time

    **Vacancy Description**: Four Roads Construction are continuing their growth plan and seeking to employ a Junior Administrator to work at our offices in Shenstone. You will be joining a knowledgeable and experienced team willing to work with you to support your development and training. **Employer / On the Job training**: - Answer telephones - Accept...


  • Lichfield, United Kingdom Lichfield District Council Full time

    Job Introduction We’re LWMTS, a company wholly owned by Lichfield District Council. A local authority in the Heart of England that provides local services to over 100,000 residents. Our District is a beautiful place to live and work, with its historic city centre which has the impressive Lichfield Cathedral and is the birthplace of Samuel Johnson. Our...


  • Lichfield, Staffordshire, United Kingdom Ascom Full time

    Job DescriptionWe are seeking a highly skilled Technical Solutions Specialist to join our team at Ascom. The successful candidate will have 5 years of experience in a technical System Engineering position and will be responsible for implementing technical customer solutions within Professional Service Projects.The ideal candidate will have strong knowledge...


  • Lichfield, Staffordshire, United Kingdom Ascom Full time

    Job DescriptionWe are seeking a highly skilled Technical Solution Implementer to join our team at Ascom. The successful candidate will have a strong background in system engineering and integration, with a proven track record of delivering technical solutions that meet customer needs.The primary responsibility of this role is to implement technical customer...


  • Lichfield, United Kingdom Autosmart International Full time

    Autosmart is a growing, market leading, UK manufacturer, operating across the globe including France, Sweden, the Netherlands and many more. Our highly motivated, independent Franchisees provide exceptional customer service by taking Autosmart's first-class vehicle cleaning products to a diverse range of trade customers. Our Customer Service Advisors, are...


  • Lichfield, Staffordshire, United Kingdom Concept Technical Full time

    Commercial Vehicle TechnicianWe are seeking an experienced Commercial Vehicle Technician to join our team at our Tamworth site. In this role, you will be responsible for servicing and repairing HGV vehicles to the highest standards, working closely with our team to maintain and improve our fleet.About the RoleAs a key member of our team, you will be...


  • Lichfield, Staffordshire, United Kingdom Concept Technical Full time

    Heavy Goods Vehicle Service EngineerConcept Technical has an exciting opportunity for a skilled Heavy Goods Vehicle Service Engineer to join our team in Tamworth. As a key member of our team, you will play a crucial role in maintaining and repairing our fleet of HGV vehicles.Job DescriptionYour primary responsibility will be to perform routine maintenance...


  • Lichfield, United Kingdom Smiths Business Supplies Full time

    Job title Office Administrator / Sales Support. 2+ years of experience in an administrative role, preferably in a similar industry. Job Summary: Duties and responsibilities * Provide our customer base with excellent customer service and a hassle-free experience when purchasing from Smiths Business Supplies. * Answering incoming calls and queries...


  • Lichfield, United Kingdom CV-Library Full time

    Job title Office Administrator / Sales Support. 2+ years of experience in an administrative role, preferably in a similar industry. Job Summary: Duties and responsibilities * Provide our customer base with excellent customer service and a hassle-free experience when purchasing from Smiths Business Supplies. * Answering incoming calls and queries...


  • Lichfield, United Kingdom Simpson Recruitment Services Full time

    Join a Leading Global Manufacturer as an Internal Sales Engineer Are you ready to take the next step in your career with a well-established global leader in the manufacturing and distribution of plumbing parts?Our client, a prominent player in the UK market, is seeking a dynamicInternal Sales Engineerto become a crucial part of their thriving sales...


  • Lichfield, Staffordshire, United Kingdom Concept Technical Full time

    HGV Maintenance SpecialistConcept Technical is seeking an experienced HGV Maintenance Specialist to join our team at our Tamworth site. This exciting opportunity offers a competitive salary of £45,000.00 per annum and various day shifts and night shifts available.About the RoleThe successful candidate will be responsible for servicing and repairing HGV...

  • It Service Manager

    3 weeks ago


    Lichfield, United Kingdom Woodrow Mercer Tech Full time

    A manufacturing company is seeking an IT Service Manager to lead a small team of two and serve as a key figure within the IT department.This role encompasses both day-to-day operations and involvement in shaping IT strategy and driving projects forward.The ideal candidate will have at least three years of hands-on technical experience and currently operate...

  • Payroll Officer

    6 months ago


    Lichfield, United Kingdom Source Appointments Ltd Full time

    THE COMPANY A large Engineering company in Lichfield are recruiting a Hybrid Payroll Officer on a temporary 12-month contract basis. This is a Hybrid role. You will be running multiple monthly UK payrolls for over 1,000 employees in accordance with applicable company policy and legislative requirements. The role requires building strong, credible, and...