Customer Service Representative

2 weeks ago

Lurgan, Armagh City Banbridge and Craigavon, United Kingdom McDonald's Full time

About the Role

As a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, responsible for delivering exceptional customer experiences. Your primary focus will be on ensuring that every customer feels welcome and valued.

Key Responsibilities

  • Provide top-notch customer service, addressing customer needs and concerns in a timely and professional manner.
  • Work collaboratively with the team to maintain a clean and welcoming environment, adhering to high standards of cleanliness and organization.
  • Develop and implement strategies to enhance customer satisfaction, including organizing special events and promotions.
  • Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Holiday pay
  • Service Awards
  • Meal allowance
  • Employee discounts from top high street and online brands

Requirements

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills
  • A friendly, welcoming, and courteous demeanor
  • The ability to work effectively in a fast-paced environment
  • Flexibility to work weekends and possible closing shifts

McDonald's Values

We're committed to fostering a safe, respectful, and inclusive workplace, where everyone feels valued and empowered to succeed. If you share our values and are passionate about delivering exceptional customer experiences, we'd love to hear from you

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