Sales Administrator
2 weeks ago
We are seeking a highly organized and detail-oriented Sales Administrator to join our team at Reed. As a Sales Administrator, you will play a vital role in supporting our sales team by managing orders, maintaining customer relationships, and handling various sales administrative tasks.
Key Responsibilities:- Manage and follow up on customer orders received through our e-commerce system.
- Prepare and process quotes for clients.
- Process purchase orders with meticulous attention to detail.
- Collaborate closely with the logistics team to optimize order processing and delivery.
- Maintain and update the customer relationship management (CRM) system to enhance customer interactions.
- Assist the sales team with producing quotes and processing orders via the e-commerce system.
- Respond to customer inquiries on our Taster Validation Scheme (TVS) and provide assistance via HubSpot, ensuring timely and helpful responses.
- Address customer questions, concerns, and feedback related to the TVS.
- Maintain a high level of product knowledge to effectively assist customers. Reissue and provide new customer logins and access levels.
- Book travel arrangements, including flights and hotel accommodations, for training courses.
- Prepare training rooms, ensuring all necessary materials are available and set up.
- Pour samples for assessors during training sessions and assist in managing the flow of activities. Occasionally assist on training courses, with travel required for a couple of weeks per year. Typical trips last a couple of days, with a maximum of one week.
- International travel will be required; candidates must have a valid passport and the ability to travel internationally as part of the role.
- Proven experience in a sales administration or customer-facing role.
- Proficiency in MS Office (especially Excel and PowerPoint), CRM systems (e.g., HubSpot)
- Excellent communication skills, both written and verbal.
- Strong organizational skills with a keen attention to detail.
- Ability to multitask and manage competing priorities in a fast-paced environment.
- Willingness and ability to travel internationally (up to a couple of weeks per year).
- Knowledge of office management systems and familiarity with e-commerce platforms is a plus.
- 37.5 hours per week, Monday to Friday.
- Office-based at our Leatherhead office, with the flexibility for occasional remote work.
- 26 days holiday, plus bank holidays.
A number of working benefits including company events, sick leave, parental leave, bereavement leave, flexible working hours, on-site parking, company pension, subscription fees to professional bodies, and opportunities for personal development.
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Trade Administrator
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Trade Administrator
3 weeks ago
Chessington, Greater London, United Kingdom Aspect Maintenance Services Limited Full timeAbout UsAspect Maintenance Services Limited is a leading property maintenance team in London, covering a wide range of trades. We operate 24/7, providing services to residential and commercial customers. With 15 years of growth, we are expanding our team and seeking talented Trade Administrators to join us.The RoleAs a Trade Administrator, you will be...
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Trade Administrator
4 weeks ago
Chessington, Greater London, United Kingdom Aspect Maintenance Services Limited Full timeAbout UsAspect Maintenance Services Limited is a leading property maintenance team in London, covering a wide range of trades. We operate 24/7, providing services to residential and commercial customers. With 15 years of growth, we're expanding our team and seeking talented Trade Administrators to help us achieve our ambitious goals.Key...
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Trade Administrator
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Chessington, Greater London, United Kingdom Aspect Maintenance Services Limited Full timeAbout UsAspect Maintenance Services Limited is a leading property maintenance team in London, covering a wide range of trades. We operate 24/7, providing services to residential and commercial customers. With 15 years of growth, we're expanding our team and seeking talented Trade Administrators to help us achieve our ambitious goals.Key...
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