Fundraising Operations Manager
3 weeks ago
Marie Curie is seeking an experienced Fundraising Operations Manager to join our team in Edinburgh. As a key member of our fundraising team, you will be responsible for managing the operations team to ensure that all fundraising teams can focus on building relationships, creating asks, and engaging with supporters.
Key Responsibilities- Deliver excellent support to all fundraising teams to ensure they achieve their income, recruitment, and engagement objectives.
- Improve fundraising approaches to support activities, ensuring they are aligned, efficient, and support teams across fundraising to improve their support-focused activity.
- Ensure the operations team delivers end-to-end operational delivery of campaigns and products, leading on the sign-off of solutions and ensuring rigorous user acceptance testing.
- Support Community Fundraising and other fundraising teams to ensure fundraising time is maximized and supporters have excellent experiences.
- Work with the Web and Technology teams to ensure the operations team maximizes the use of technology to optimize the effectiveness and efficiency of support activity.
- Strong experience in an operations role with back office, team support, and/or fulfilment.
- Excellent relationship-building skills across a significant number of clients/teams.
- Experience working with and influencing senior stakeholders.
- Big-picture thinking with a strategic and continuous improvement approach.
- Ability to successfully manage and deliver projects on a larger scale.
- Experience streamlining processes and operations across multiple teams/scenarios.
- Strong people management skills and proven experience in leading teams to success.
- Flexible working arrangements.
- 25 days annual leave (exclusive of Bank Holidays).
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%).
- Loan schemes for bikes, computers, and season tickets.
- Continuous professional development opportunities.
- Industry-leading training programmes.
- Wellbeing and Employee Assistance Programmes.
- Enhanced bereavement, family-friendly, and sickness benefits.
- Access to Blue Light Card membership.
- Subsidized Eye Care.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers, and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfill their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion, and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives, and lived experiences. We're happy to accommodate any requests for reasonable adjustments. Please email any requests to recruitment@mariecurie.org.uk
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