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Membership and Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Membership Sales and Customer Service Assistant. As a key member of our sales team, you will be responsible for growing our membership numbers and increasing income through effective sales and customer service strategies.
Key Responsibilities- Sales and Customer Service: Provide exceptional customer service and sales support to members and potential customers, ensuring a positive experience and driving membership growth.
- Membership Growth: Utilize sales techniques and strategies to achieve sales and income targets, while building strong relationships with customers.
- Face-to-Face Sales: Conduct face-to-face sales appointments to build rapport with customers and sell memberships, ensuring a seamless onboarding experience.
- Lead Generation: Identify and pursue new sales opportunities, utilizing competitor analysis and industry trends to stay ahead.
- Teamwork: Collaborate with colleagues across the organization to achieve sales and customer service goals, demonstrating a team-oriented approach.
- Customer Service: Provide exceptional customer service, ensuring customer satisfaction and loyalty.
- Sales Experience: Possess experience in sales, with a proven track record of achieving sales targets.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Industry Knowledge: Stay up-to-date with industry trends and competitor analysis, identifying opportunities for growth and improvement.
- Competitive Salary: Earn a competitive salary, with opportunities for career progression and professional development.
- Benefits Package: Enjoy a comprehensive benefits package, including discounts on leisure activities, staff membership, and more.
- Training and Development: Receive fully funded training and development opportunities, helping you grow and succeed in your role.
