Dental Receptionist
5 days ago
About the Role
We are seeking a highly organized and efficient Dental Receptionist/Patient Administrator to join our team at North Cumbria Integrated Care NHS Foundation Trust. The successful candidate will be responsible for providing administrative support to our dental services, ensuring the smooth operation of our reception area and providing excellent patient care.
Key Responsibilities
- Provide administrative support to the dental team, including answering phone calls, responding to emails, and managing patient records.
- Ensure the efficient and effective management of patient appointments, including scheduling, cancellations, and reminders.
- Maintain accurate and up-to-date patient records, including medical history, treatment plans, and billing information.
- Provide excellent customer service to patients, responding to their queries and concerns in a professional and courteous manner.
- Work collaboratively with the dental team to ensure the smooth operation of our services, including providing support with clinical procedures and administrative tasks.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external agencies.
- Highly organized and efficient, with the ability to prioritize tasks and manage multiple responsibilities.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Basic computer skills, including proficiency in Microsoft Office and ability to learn new software systems.
- Previous experience in a healthcare or administrative role, with a strong understanding of patient care and confidentiality.
What We Offer
- A competitive salary and benefits package, including pension scheme and annual leave.
- Opportunities for professional development and career progression within the Trust.
- A supportive and collaborative work environment, with a strong focus on patient care and team working.
- Access to training and development opportunities, including courses and workshops to enhance your skills and knowledge.
How to Apply
If you are a motivated and organized individual with a passion for delivering excellent patient care, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details].
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