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Restaurant Operations Lead

2 months ago

Leeds, Leeds, United Kingdom Blackhouse Full time

Blackhouse is seeking a passionate and driven Duty Manager to lead our restaurant team.

As a key member of our leadership team, you will be responsible for cultivating a positive and productive work environment while ensuring exceptional guest experiences. Your expertise in hospitality management will drive sales, enhance brand awareness, and contribute to the overall success of Blackhouse.

Your Responsibilities:

  • Develop and mentor your team of servers, bussers, trainers, and supervisors, fostering a culture of excellence and career growth.
  • Oversee and execute seamless service operations, including pre-shift briefings, taste tests, quality checks, and real-time problem-solving.
  • Lead weekly management meetings and conduct monthly team meetings to foster communication and collaboration within your department.
  • Manage procurement, maintenance, and recruitment needs within your department to ensure smooth operations.
  • Cultivate a highly competitive work environment by implementing effective leadership strategies, fostering open communication, and utilizing incentives, training programs, and benefits to attract and retain top talent.

We Offer:

  • A generous 50% discount on food and beverages for you and your guests at all Blackhouse restaurants.
  • A competitive bonus scheme based on performance.
  • A company pension scheme to support your long-term financial well-being.

At Blackhouse, we value individuality and believe that our diverse team is the key to our success. If you are a passionate and driven individual who thrives in a fast-paced environment, we encourage you to apply.