Spa Host
1 week ago
About the Role
We are seeking a friendly and approachable Spa Receptionist to join our team at Bishopstrow. As a key member of our spa team, you will be responsible for providing a warm welcome and farewell to our guests, ensuring they have an exceptional experience with us.
Key Responsibilities
- Provide exceptional customer service to our spa guests, responding to their queries and needs in a timely and professional manner.
- Work closely with our therapists and attendants to ensure a seamless experience for our guests.
- Manage our spa systems, including taking calls and emails, making bookings, and sending confirmations.
- Oversee the guest areas, ensuring they are clean and tidy during busy periods.
- Provide an approachable atmosphere for all members and guests, offering to serve refreshments and making them feel valued.
What We Offer
As a Spa Receptionist at Bishopstrow, you will be part of a diverse and inclusive community that encourages creativity and self-expression. We offer a range of benefits, including monthly service payments, free parking, flexible working hours, and opportunities for progression and training.
Our Culture
We are an imaginative and playful team that values individuality and encourages our team members to be their authentic selves. We believe in being big-hearted, respectful, and serious about giving our guests a great time.
Next Steps
If you are a friendly and approachable individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps.
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