Technical Support Professional

6 days ago


Bath, Bath and North East Somerset, United Kingdom Global Resourcing Full time

Job Summary:

We are seeking a skilled IT Support Engineer to join our team at Global Resourcing. As a key member of our technical support team, you will be responsible for providing 2nd line support, ongoing maintenance, upgrades, and development of our clients' technology stack.

Key Responsibilities:

  • Support end users with Windows operating systems and a range of technologies, including Microsoft, M365, Azure, Intune, and SharePoint.
  • Provide technical assistance and troubleshooting for audio and visual equipment.
  • Collaborate with stakeholders and end users to resolve technical issues and improve overall system performance.
  • Participate in rollouts, upgrades, and maintenance projects to ensure seamless technology integration.
  • Develop and maintain strong communication skills to effectively interact with diverse stakeholders and end users.

Requirements:

  • Experience supporting end users with Windows operating systems.
  • Experience across a range of technologies, including Microsoft, M365, Azure, Intune, and SharePoint.
  • Experience supporting audio and visual technology.
  • Experience working on rollouts, upgrades, and maintenance projects.
  • Strong communication skills with a varied range of stakeholders and end users.


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