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Zoho Implementation Specialist Product Manager
2 months ago
IST Resourcing Ltd is seeking a highly skilled Zoho Implementation Specialist & Product Manager to join our team.
This is a business-critical role that requires the efficient implementation management and optimization of our Zoho system to enhance franchise operations.
Key Responsibilities:- Implementing our current Zoho system, addressing existing issues, designing and processing applications, and managing product development.
- Leading the implementation of the current Zoho system across all franchise locations.
- Identifying and resolving existing problems within the system to ensure optimal performance.
- Customizing and configuring the system to meet the specific needs of the franchise care business.
- Designing and developing Zoho-related applications and processes to improve business operations.
- Working closely with stakeholders to understand requirements and translate them into technical solutions.
- Ensuring that Zoho system processes are streamlined, efficient, and user-friendly.
- Overseeing the development and enhancement of Zoho-related products and tools.
- Managing product lifecycle from concept to launch, ensuring alignment with business goals.
- Collaborating with cross-functional teams to ensure timely delivery of product features and improvements.
- Providing training and support to franchisees and employees on Zoho.
- Pension scheme
- 28 days holiday, bank holidays, and opportunity to buy additional holidays
- Enhanced maternity and paternity leave
- Employee Assistance Programme
- Various discounts
We are looking for a candidate with experience working in a recruiting function and leading a team, managing numerous vacancies simultaneously. Experience using a HR system, preferably Zoho-recruit, is also required. The ideal candidate will have a strong understanding of the recruitment marketplace, including advertising media such as Indeed and TotalJobs, recruitment consultancies, and direct recruitment. Experience using TotalJobs and Indeed is preferred. The successful candidate will be a confident and professional communicator with stakeholders at all levels, with excellent written and verbal communication skills. Ability to deal with sensitive issues professionally and confidentially is essential. Time management skills to simultaneously undertake several tasks are also required.