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Deployment Specialist
2 months ago
As a key member of our Implementation Team at Apogee Corporation, the North America Implementation & Deployment Technician plays a vital role in delivering exceptional Print Solution deployments for HP direct Customers and its Channel Partners.
Key Responsibilities- Execute solution installations in line with pre-defined project scopes, ensuring seamless integration and high-quality results.
- Collaborate with HP technical consultants and Channel partner presales to prepare and onboard new clients, fostering strong relationships and driving successful deployments.
- Leverage technical expertise to manage small to large device installations across a global client base, providing expert guidance and support.
- Coordinate with internal and external project management teams to meet key milestones and ensure successful deployments, driving project efficiency and effectiveness.
- Ensure client satisfaction and escalate service requests that cannot be met within agreed service levels, maintaining a high level of customer satisfaction.
- Contribute to the growth of HP3S's technical knowledge base, sharing expertise and best practices to drive continuous improvement.
This home-based role operates within the North American Time Zone (3pm to 12am Mon to Fri), requiring flexibility and adaptability to meet the needs of our global client base.
