Enterprise Deployment Specialist

3 days ago

London, Greater London, United Kingdom Medallia Full time

Medallia is a leader in customer experience software. We help companies across various industries gather and analyze feedback from their customers to improve their services.

We're looking for an Enterprise Deployment Specialist to join our team in EMEA. As a key member of our deployment team, you will work closely with regional directors and tech leads to ensure the successful implementation of Medallia solutions for our clients.

Your primary responsibilities will include coordinating with stakeholders to identify project requirements, advising on scoping and staffing, and running delivery assurance to ensure projects meet Medallia's best practices.

You will also act as the EMEA expert and point of contact for a specific product, supporting its deployment and evolution. This includes providing guidance on architecture, quality, and sustainability, as well as helping with roadmap planning for clients.

To succeed in this role, you'll need 7+ years of experience in enterprise software, management, or IT consulting, project management, customer management, market research, or similar fields. A passion for helping clients and colleagues, love for mentoring and coaching, and a servant leadership mindset are essential qualities for this position.

The estimated annual salary for this role is between $120,000 and $180,000, depending on location and experience.

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